Community Messaging | SITA
 

Community Messaging

The backbone of collaboration

Overview

Operational messaging may be invisible, but it’s critical to keeping the business going. It underpins every aspect of air transport, including: commercial and flight operations, ground support, baggage and cargo handling, passenger services, and aircraft maintenance.

SITA’s Community Messaging forms the backbone of collaboration within the air transport industry (ATI). It enables the industry to connect reliably with over 2,400 companies through a fully managed service – today and in the future.

Community Messaging handles more than 30 billion operational messages every year and is the leading provider of managed messaging services to the ATI. It includes a very rich, reliable and evolving portfolio of services and capabilities.

With SITA’s Community Messaging, you can choose a technology tailored to your needs – one that ensures backward compatibility and makes adoption of innovative and cost-effective solutions easier.

World.Class.

How it helps

Community Messaging, the backbone of the air transport industry

Simple and reliable

Whether you are looking to reduce costs, modernize your airline, expand your routes, provide a connected passenger experience or acquire new generation aircraft, Community Messaging helps you address your strategic imperatives.

SITA simplifies your air transport messaging by creating a solution tailored to your individual requirements. Community Messaging provides seamless integration of information passing to and from different sources, ensuring backward compatibility with other messaging systems.

SITA’s Community Messaging is a fully managed solution that operates with 99.99% service availability for Type B services. We have built a single access point that combines machine-generated and human-interface solutions that support the evolution of your business – now and in the future.

Benefits

  • Single interface for all air transport industry partners
  • Easy integration with existing and new business partners
  • Economies of scale:  value for money by the aggregation of data volume across different business areas
  • A versatile generic messaging platform

Features

  • Analysis of your current or planned application requirements
  • Specific solution recommendations to address your needs, such as correct message content conversion capabilities
  • Simplified pricing that allows you to predict costs easily and accurately
  • Scalable prices to ensure additional traffic is charged at decreasing unit rates
Community Messaging, the backbone of the air transport industry

Why us?

Only SITA has the ATI experience and know-how to provide:

  • Reach: Access the largest ATI community of over 2,400 members. Airlines can access any MRO/ part supplier to do business
  • Fully managed and future-proof: So that customers can stay focused on their core business
  • Compatibility: Unilateral adoption and backward compatibility
  • Neutrality: SITA Messaging Service is solely focusing on enabling data exchange and not on commercial MRO or the business processes of our community
  • Economy of scale: Airlines can consolidate all their data exchange needs (e.g. cargo operations, commercial operations, etc.) and benefit from economy of scale
  • Vertical solutions: generic messaging platform but also services specific to certain businesses (AOS Data Transformation, SKYFORM Online)

SITA Global Services (SGS) 

Community Messaging is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Resources

The all new SITATEX

Created with simplicity to fill the need for a flexible, intuitive operational mail platform.

View the video
  • sita tweet
    #NEWS: With SITA's Airport Management System, @SabihaGokcen will have the real-time info it needs to make proactive… https://t.co/st0AsKn0H2

    7 hours ago from SITAonline
  • sita tweet
    RT @RunwayGirl: SITAONAIR’s Evi Dougali talks digitization and staying the course as a woman in #STEM… https://t.co/uepyCjnxv9

    17 hours ago from SITAonline
  • sita tweet
    SITA’s upgraded Airport Management Solution will harness real-time data to help @SabihaGokcen to better plan and ma… https://t.co/UHgJG1ctNF

    18 hours ago from SITAonline
  • sita tweet
    RT @HeathrowAirport: Hello and good morning to everyone from all of us at Heathrow Airport! We have a question for… https://t.co/1NgIq5b7YC

    20 hours ago from SITAonline
  • sita tweet
    #NEWS: SITA to provide sweeping technology upgrade at Istanbul @SabihaGokcen, one of the fastest-growing airports i… https://t.co/gACG7bNDhP

    21 hours ago from SITAonline
  • sita tweet
    MT @RunwayGirl: Ellie Carter flew her first solo on 1 December 2018, 3 days after turning 16, the youngest age at w… https://t.co/RNVL61QMfO

    yesterday from SITAonline
  • sita tweet
    Tech-enabled passengers are almost one and a half times more likely to consume paid-for services at the airport tha… https://t.co/QjW9YvdMQ4

    yesterday from SITAonline
  • sita tweet
    The 2019 Passenger IT Insights show that passengers are confident and eager to embrace new technologies. And that t… https://t.co/HiaHnm5TvP

    yesterday from SITAonline
  • sita tweet
    Travelers are actively adopting new technologies to put them in control of the time they spend at the #airport. Lea… https://t.co/j3OWej6WQN

    yesterday from SITAonline
  • sita tweet
    Mishandled bags remain one of the biggest pain points for #airline passengers. What steps are #airlines taking to k… https://t.co/omZlIYiXxT

    2 days ago from SITAonline
  • sita tweet
    When air travelers say they want a #SeamlessPassengerJourney, they include their bag in that equation. Read this ar… https://t.co/hqMBeiJEwr

    2 days ago from SITAonline
  • sita tweet
    Come see SITA FlightPredictor in action at #PTELondon. It’s a cloud-based service that uses historical and real tim… https://t.co/k0utgnRp4Y

    3 days ago from SITAonline
Connect with us