Airport Infrastructure Management | SITA



SITA’s Airport Infrastructure Management allows your airport to focus on your core business by entrusting your architecture to an expert partner. Airport Infrastructure Management provides the network architecture to handle voice, video, data connectivity, Wi-Fi and device mobility – reducing the cost and complexity of your operations. This allows you to find new sources of revenue through the resale of communications services to your tenants.

Design, build and manage

Airport Infrastructure Management takes into consideration the scale of your operations – it is designed to fit your size and budget. SITA builds a secure and reliable network that matches your business needs, as well as managing and providing local support 24/7/365.

Integration services

Airport Infrastructure Management allows you to manage efficiently all of your networks and integrate them into your business. Whether you’re a ground handler for several airlines or a company responsible for redeploying a legacy system, SITA provides integration and support for all organizations operating in the air transport industry (ATI).

Management services

SITA takes on the role of out-tasking. We operate and manage your airport campus network and your communication and IT infrastructure. This reduces your operational costs, increases your network availability and ensures secure communications for you and your tenants.


SITA provides a dependable network with the latest technology that you can resell to your tenants. From mobile and wireless services in the terminal to tenants’ voice and data connections, Airport Infrastructure Management gives you more opportunities to increase your bottom line.

Airport Infrastructure Management

How it helps

Lower costs, raise revenues

Airport Infrastructure Management provides the best balance of availability, security, flexibility and interoperability. It delivers cost efficiency, improved service levels, and new sources of revenue.

Reduced operational costs

Airport Infrastructure Management provides situational awareness in real-time to facilitate collaboration and better decision-making, leading to significant cost-savings.

Improved service management

Industry best-practice Information Technology Infrastructure Library (ITIL) improves service levels and reduces costs. SITA’s adoption of ITIL includes service catalog, configuration management, capacity management and event management.

New revenue streams

By providing a value-added user experience for all voice, data, video and business applications, Airport Infrastructure Management allows you to create a direct relationship with passengers – and to help your tenants and retailers do the same.

Drive airport transformation

SITA uses the latest IT and communications technology – including mobile and the ATI Cloud – so you can reconcile passenger needs with business efficiency.

Complete control and transparency

SITA is a one-stop shop offering airport campus design and IT management, in addition to our integrated portfolio of solutions and services.

Airport Infrastructure Management comes with the following features:

  • Network access and shared physical infrastructure
  • Unified communications tools
  • Mobility and voice and convergence tools
  • Professional mobile radio (PMR) communications
  • Community messaging

Airport Infrastructure Management is readily integrated with SITA's traditional services, such as common-use terminal equipment (CUTE) and AirportHub’s wired and wireless platforms. It also integrates seamlessly with the ATI Cloud, providing a range of on-demand business and IT resources tailored specifically for the ATI. 

Why us?

Only SITA provides an integrated end-to-end portfolio of solutions and services, providing a one-stop shop for airports.

SITA’s unique ATI knowledge and experience helps airports design, integrate, deploy and manage shared IT infrastructure and systems. This industry know-how allows airports to provide attractive new services to tenants, airlines and passengers.

Airport Infrastructure Management provides a unique commercialization model that enables new revenue streams. This effectively transforms airports into service providers, generating funding to continue improving your IT infrastructure.

SITA Global Services
Airport Infrastructure Management is supported by SITA Global Services (SGS), which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.


Use cases

Airport Infrastructure Management commercialization

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Airport Campus LAN Management and Commercialization solutions allow airports to focus on their core business by entrusting their infrastructure to an expert partner.
Use cases

Airport Infrastructure Management integration

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SITA Airport Campus LAN Integration allows airports to use a shared IP infrastructure and to adopt new technologies as means of streamlining the airport operation.


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SITA has developed a network blueprint that offers the best balance of availability, security, flexibility and interoperability - the perfect foundation of the intelligent airport.
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