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Ground handlers

Discover SITA know-how for ground handlers

Ground handlers are under pressure to reduce costs and to shorten flight turnaround. SITA can help. We offer solutions that exploit the latest technologies for passenger services, aircraft loading and dispatch, and mobility for management of staff schedules, duties and resources. Our solutions increase staff productivity, automate processes and improve passenger handling for ground handlers worldwide.

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Airport operations

Featured resources

WorldTracer® Tablet

Designed for airline and ground handling agents, it enables them to roam the airport to help passengers wherever they are.

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Use cases


pdf - 168 kb Free registration required
Ensure that bags don't get loaded onto the wrong aircraft, saving time and money associated with delayed flights, disrupted schedules, missed connections, and so on.
Use cases


pdf - 214 kb Free registration required
WorldTracer® is a centrally managed tracing and matching service that enables airlines and agents to locate lost and found baggage across the world.
Use cases


pdf - 209 kb
Ensure your transfer systems receive necessary baggage information, automatically, in order to process and sort bags correctly, even without a BIM.
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