How do I...

Manage growth within my existing infrastructure?

Manage growth within my existing infrastructure?

According to Airports Council International (ACI), total passenger traffic should reach 7 billion by 2020. However, not all airports can increase their infrastructure, either through lack of space or funding, to cope with this increase in passengers.

Airports must optimize their use of technology and existing infrastructure if they hope to accommodate the growth in passengers while enabling sustainable business transformation and improving operational efficiency.

How SITA can help

Did you know?

86% of airports plan to invest in self-service process in the next 3 years
 (Source: SITA Airport IT Trends Survey 2014).

SITA’s expertise and IT solutions can help you optimize the physical infrastructure of your airport.

Our airport portfolio includes:

  • Remote check-in facilities and common-use terminals - reduce the need for dedicated airline check-in areas with SITA’s integrated approach and CUTE/CUPPS and common-use self-service (CUSS) kiosks; manage your space and resources more efficiently, create seamless customer journeys and improve satisfaction ratings
  • Self-service applications - enable faster processing of passengers in a reduced space; CUSS kiosks help you minimize the number of check-in kiosks, while self bag-drop units enable faster passenger processing
  • Airport Management – plan your day-to-day operations efficiently by managing the allocation of critical resources; enables future-planning and operational forecasts
  • Baggage Management - optimize your baggage operations; track, trace, manage and predict the flow of bags both inter- and intra-airport; ensure your baggage systems get the required information in advance of bags arriving so that appropriate decisions can be made about how bags should be sorted or loaded; ensure that more bags are correctly loaded, fewer bags are mishandled, while supporting on-time departures
  • Airport Infrastructure Management – ensure efficient management of the airport’s communication infrastructure through a unique ATI-dedicated portfolio of products and services; provide a value-added user-experience for all voice, data, video and business applications using multiple devices across fixed and mobile networks on the airport campus
  • Airport Master System Integration (MSI) - a one-stop shop for the design and implementation of all airport terminal IT and communications technologies, through a customizable blend of integrated professional services and technology

SITA facts and figures

  • Up to 7 travelers per minute can be processed through a SITA automated biometric gate
  • Over 165 airlines are operational on the AirportConnect Platform and over 340 airport sites utilize the AirportConnect Platform around the world
  • 25 seconds is the average time to process a passenger with SITA Self BagDrop

We have done if for others

Related solutions

Related resources

Airport MSI
No other public building has a greater reliance on technology than the modern airport, which makes its construction more complex than other comparable projects.
Airport Infrastructure Management
SITA's Airport Infrastructure Management simplifies the complexities of today's airport - where functions extend well beyond aircraft and passenger operations.
Back to the top
  • sita tweet
    Working with SITA and the US @CBP, @British_Airways has incorporated the U.S. #biometric exit check for passengers… https://t.co/hSoVXKUbmY

    36 minutes ago from SITAonline
  • sita tweet
    .@British_Airways is boarding flights of almost 240 passengers in just 10 minutes, using new #biometric boarding an… https://t.co/AJPHaX1FEC

    5 hours ago from SITAonline
  • sita tweet
    In Atlanta, we taught cybersecurity to the Girl Scouts and in Zambia we are funding a STEM block at @PEASchools Geo… https://t.co/yctnUQx7xt

    21 hours ago from SITAonline
  • sita tweet
    This year, partnering with @PEASchools, we are opening an ICT and Science block at PEAS George Secondary School in… https://t.co/euDBJF90dq

    yesterday from SITAonline
  • sita tweet
    Today only 30% of female students select STEM related fields in higher education. The #SITAFoundation is working ha… https://t.co/IFgiEuulUV

    yesterday from SITAonline
  • sita tweet
    User experience is at the forefront of SITA’s award-winning self bag drop technology. Learn how the solution’s intu… https://t.co/cpdwzJDcI1

    yesterday from SITAonline
  • sita tweet
    To speed up adoption of automated self bag drop solutions – ease of use is key. The technology has to be simple, in… https://t.co/279SQKfHMM

    yesterday from SITAonline
  • sita tweet
    RT @CristianeDart: Baggage delays may happen for different reasons. I left ⁦@JFKairport⁩ and knew my bag was not loaded on plane. With ⁦@S…

    yesterday from SITAonline
  • sita tweet
    It’s all about passenger empowerment. Self-service check-in and bag drop facilities are now commonplace in… https://t.co/OOorR3CF40

    yesterday from SITAonline
  • sita tweet
    RT @Airport_Mag: The role of social media in an aviation crisis https://t.co/lzfO2Pvlv4 @HelloOrlo @benjaminnimmo @RossBaruzzini @SITAonline

    yesterday from SITAonline
  • sita tweet
    The vision of a seamless passenger journey is closer to reality than ever as #airlines, #airports, border agencies,… https://t.co/hUKMBEEg2S

    2 days ago from SITAonline
  • sita tweet
    New #blog post | ‘Taking steps now, to realize the seamless passenger journey’. Read the full post here. #PaxEx… https://t.co/wSGhu4Ec5s

    2 days ago from SITAonline
Connect with us