Comply with IATA Resolution 753? | SITA

 
Comply with IATA Resolution 753?

IATA Resolution 753 came into effect in June 2018.

This resolution requires IATA airlines to keep tabs on every item of baggage from start to finish or, in its own words, “maintain an accurate inventory of baggage by monitoring the acquisition and delivery of baggage”.

BagJourney is SITA’s ready-to-go solution for fulfilling this new resolution by helping to reduce mishandling and costs while improving customer satisfaction.

How SITA can help

Did you know?

Mishandled baggage cost the air transport industry US$2.3 billion

SITA Baggage Management enables airlines to meet Resolution 753 by tracking, tracing and managing baggage from check-in to final destination.  This integrated solution helps to ensure more bags are correctly loaded and fewer bags are mishandled all the while enhancing the passenger experience.

SITA Baggage Management:

  • Updates airport baggage systems in advance of the bags arriving so that appropriate decisions can be made about how bags should be sorted or loaded
  • Matches bags to departing passengers and tracks them in real-time throughout the airport
  • Repatriates bags faster and at a lower cost through an industry global database of missing bags
  • Tracks bags like parcels and provides a precise picture of a bag’s current global location no matter how many airlines or airports handle the bag

Facts and figures

  • 4.65 billion bags were carried
  • 22.7 million bags were mishandled
  • US$2.3 billion baggage mishandling cost to the industry

This cost needs to be reduced further and makes a compelling case for IATA Resolution 753 to deploy bag tracking throughout the journey.

We have done it for others

At Leonardo da Vinci-Fiumicino Airport Rome, we’ve implemented the airport’s bag reconciliation, messaging and management systems. Over two years, mishandling rates for airlines using the airport have dropped by 70%, saving the airlines approximately US$36m.

read the use case
  • We innovate
  • We advise
  • We design
  • We manage
With SITA's BagJourney we can follow passengers' bags through every stage of their travels, which helps reduce mishandling and delays.
Abe Dev, Senior Technology Manager, Etihad Airways
Watch the video

Related solutions

  • Baggage Management

    Track and manage bags from check-in to final destination, comply with Resolution 753

Related resources

Put your baggage in our hands

Every mishandled bag comes with an unhappy passenger, an unnecessary associated cost and a knock to your reputation. Learn how we can help.
Read more

Spotlight on baggage operations

Benchmark your performance against global industry statistics and associated costs of mishandled baggage. Learn what  baggage tracking initiatives are tackling the challenge.
Download the report

Put your bags in our hands

Get ready to track and manage bags from check-in to final destination. Be prepared to comply with Resolution 753.
View the video

From the blog

Back to the top
  • sita tweet
    Our charity partner @PEASchools recently opened its fourth secondary school in #Zambia's Mungwi District. The… https://t.co/xTw5By847L

    21 hours ago from SITAonline
  • sita tweet
    The SITA Air Transport Community Foundation won Silver in the “Best Foundation” category at the 2019 #CEAwards at a… https://t.co/MaZGwtkvt8

    yesterday from SITAonline
  • sita tweet
    ‘IATA has its sights on a 25% reduction in the global baggage mishandling rate’ | new #blog post by @IATA’s Head of… https://t.co/UQmP3BigUd

    yesterday from SITAonline
  • sita tweet
    We’re thrilled to announce that SITA won Silver in the “Best Foundation” category at this year’s #CEAwards. We had… https://t.co/eL90PU3W1C

    yesterday from SITAonline
  • sita tweet
    How is easy access to information on personal devices changing the way we travel? In his latest blog post, SITA’s T… https://t.co/iE5PAk5ykV

    2 days ago from SITAonline
  • sita tweet
    What technologies are helping usher in a new era for the passenger experience? Smartphones, apps, #biometrics and s… https://t.co/pn4RIaUQ2F

    3 days ago from SITAonline
  • sita tweet
    The scale and pace of technological change is having a profound impact on the air transport industry and the way we… https://t.co/yOMRlFL44t

    3 days ago from SITAonline
  • sita tweet
    This wraps up our 2019 SITA-ATW Baggage Webinar 2019. To keep the conversation going, make sure you use the hashtag #SITABaggage.

    3 days ago from SITAonline
  • sita tweet
    Both in 2018 and so far in 2019, @aegeanairlines and @olympic_air_gr have seen major decreases in the internal mish… https://t.co/GQInf24JcY

    3 days ago from SITAonline
  • sita tweet
    In 2018, @aegeanairlines and @olympic_air_gr saw a decrease of 2.3% in mishandled #bags per one thousandf passengers. #SITABaggage

    3 days ago from SITAonline
  • sita tweet
    In 2018, @aegeanairlines and @olympic_air_gr carried 13.9 million #passengers and 9.5 million #bags. #SITABaggage

    3 days ago from SITAonline
  • sita tweet
    .@aegeanairlines was named Europe’s best regional airline for the 8th consecutive time at Skytrax Awards. #SITABaggage

    3 days ago from SITAonline
Connect with us