Reservations Data

Data streams for reservations, inventory, ticketing and DCS


SITA’s Reservations Data captures comprehensive inventory, passenger record, departure control services (DCS) and ticketing data for analysis and forecasting. It is a flexible, cost-effective tool for downloading data that helps you determine trends and make better decisions.

Reservations Data Use cases
- 214 kb

How it works

Reservations Data allows you to measure the impact of individual products and operational changes, and to evaluate the potential risk of future changes.

It is for SITA’s Reservations-hosted airlines that wish to monitor their performance using comprehensive data harvesting.


  • Captures and extracts operational data
  • Transfers information to customers
  • Provides FTP download
  • Extracts past-date passenger name record files


  • e-Ticket distribution data – nightly feed of all e-ticket coupons
  • Departure control services data – reports airline and ground handler flight results
  • Booking information data – summary of an airline’s bookings and cancellations through all global distribution systems
  • Customer profiles data – displays the passenger frequent flyer/profile information for agents to create, or add to a PNR

Reservations Data

Reservations Data click here to enlarge

Your benefits

Reservations Data helps you identify changing market conditions and resulting new opportunities. By uncovering trends and identifying inefficiencies, it empowers you to make informed decisions and to control your own destiny.

Other benefits

  • Improved understanding of customer loyalty
  • Increased operational efficiency
  • Better analysis and forecasting capabilities
  • Cost efficiency and containment
  • Revenue-enhancing business solutions

SITA Global Services

This product is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Reservations Data Use cases
- 214 kb

Horizon® PSS - Your pathway to the future

Your airline is in a constant state of evolution. As your business makes progress you may require different capabilities. 
Read more

Data driven travel

- 1.48 Mb
In the new era of air travel, data is king. The future of any airline depends on harnessing data, in real-time, with great accuracy.

Product finder

Search Products
SITA provides the broadest portfolio of products and services to the air transport industry. Use the search below to find a product by name, feature, or benefit.
See Product by A_Z listing

This product is part of the following solutions:

Horizon® Passenger Management & Distribution

GDS neutral next-generation PSS for all airlines

Connect with us