Horizon® Reservations Data | SITA



Horizon Reservations Data captures comprehensive inventory, passenger record, departure control services (DCS) and ticketing data for analysis and forecasting. It is a flexible, cost-effective method to deliver the most up-to-date information to your data warehouse, a CRM system or Horizon Business Intelligence. 

Information gathered can be transformed to reports by the customer. Through customized calculation, formatting and reporting, information can also be stored locally for historic reference and comparisons.

Reservations Data allows you to measure the impact of individual products and operational changes, and to evaluate the potential risk of future changes.

Horizon Reservations Data Use cases
- 214 kb

How it helps

It is for Horizon Reservations-hosted airlines that wish to monitor their performance using comprehensive data harvesting.


  • Captures and extracts operational data
  • Detailed data including changes and updates on reservations, ticketing, inventory and DCS
  • Provides FTP download

Reservations Data

Reservations Data click here to enlarge

Your benefits

Reservations Data helps you identify changing market conditions and to discover new opportunities. By uncovering trends and identifying inefficiencies, it empowers you to make informed decisions and to control your own destiny.

Other benefits

  • Increased operational efficiency
  • Better analysis and forecasting capabilities
  • Cost efficiency and containment
  • Revenue-enhancing business solutions

Global support

Horizon is provided on an application service provider (ASP) basis, with SITA managing the technology, allowing the customer to focus on the business. Service includes guaranteed service level agreements (SLAs), 24 x 7 helpdesk support and application monitoring.

SITA’s infrastructure is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Horizon Reservations Data Use cases
- 214 kb

Horizon® PSS - Your pathway to the future

Your airline is in a constant state of evolution. As your business makes progress you may require different capabilities. 
Read more

Data driven travel

- 1.48 Mb
In the new era of air travel, data is king. The future of any airline depends on harnessing data, in real-time, with great accuracy.

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