Passenger iCheck

Self-service check-in application


SITA’s Passenger iCheck is a next-generation, self-service check-in application for kiosks and the Web. It provides an integrated approach to implementing and managing check-in processes. 

Passenger iCheck enables airlines to respond quickly to operational adjustments by making and scheduling their own standard configuration changes using an intuitive web-based configuration console. Also daily transaction data is available for analysis, helping you make decisions both about your services and any changes to Passenger iCheck.

Passenger iCheck product sheet Brochures
- 2.40 Mb

$US1.25-2.50 confirmed customer savings per self-service passenger using Passenger iCheck

How it Works

Passenger iCheck is pre-developed and pre-tested, removing risk from the development process. Airlines complete a questionnaire describing how they want to use Passenger iCheck. They then receive a branded application, delivered as a software-as-a-service, from SITA’s next-generation data center.


  • Application framework including the following elements:
    • Business process library
    • Graphical elements library (buttons, passport animation, seat map, etc.)
    • Standard screen templates (designed for ease of use)
    • Text libraries (available in multiple languages)
  • Host Abstraction Layer (HAL - connection to the appropriate departure control system using web services)
  • Customer console (secure, web-based tool)
  • Business Process Analytics Database (BPAD) - passenger transactions results recording and analysis

Passenger iCheck

Passenger iCheck click here to enlarge

Your benefits

Passenger iCheck simplifies application provisioning and reduces the cost and time of responding to operational changes.

Other benefits

  • Enhanced passenger satisfaction
  • Faster time to market
  • Predictable monthly service costs

SITA Global Services

This product is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Passenger iCheck product sheet Brochures
- 2.40 Mb

$US1.25-2.50 confirmed customer savings per self-service passenger using Passenger iCheck

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This product is part of the following solutions:

Horizon® Passenger Management & Distribution

GDS neutral next-generation PSS for all airlines

Passenger Processing

End-to-end passenger facilitation

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