OperationsAnalyzer complements SITA Airport Management solution (AMS), enabling enhanced analytics and historical analysis. It can leverage data from AMS as well as from the airport operations database (AODB) of other suppliers. When connected to AMS, it extends the native reporting capabilities with enhanced analytical features.

A key component of the AirportPulse Portal and SITA Day of Operations BI (Business Intelligence) solution, OperationsAnalyzer pulls reports from many continuous streams of data to provide a single point-of-access to key performance indicator (KPI) dashboards. This enables airport operators to understand day of operations activities at a detailed level, culminating in complete, end-to-end situational awareness across the airport.

Key features

• Data collection – consolidates real-time and historical data from multiple sources to enable correlation and analysis
• Service level agreement (SLA) measurements and goals – measured against minimum acceptance levels
• Airport customization – specific airport and stakeholder requirements
• Active graphics – captures and consolidates mapping of airfield and key area markings
• Optimization – automated benchmark reports and formal collaborative reviews of each monitored asset
• Visualization – structured delivery of information based on security, business needs, stakeholder and systems availability

Benefits

• Improved situational awareness – real-time graphical view of airside operations
• Enhanced operational decision-making – relevant information from multiple sources
• Optimized performance monitoring – KPI dashboards for executives and operations managers
• Improved efficiency – consolidated data saves hours of time for end-users

SITA OperationsAnalyzer is the only tool on the market that provides easy access to operations data and analytics tools for all stakeholders – analysts, planners, and business users.

It utilizes our unique BI portal (AirportPulse) to provide end-to-end visibility on what’s happening in the airport at both strategic and operational levels. It offers direct access to current and historical data from multiple sources, enabling fast and accurate comparative reviews, analysis, and reporting.

SITA Global Services

OperationsAnalyzer is supported by a dedicated multilingual operations team which provides monitoring and support 24/7/365 from command centers in Montreal and Singapore, ensuring global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.