Managed Mobile Devices | SITA



Mobile devices are changing the way businesses operate. In the air transport industry (ATI), pilots, cabin crew, ground staff and maintenance, repair and overhaul (MRO) managers can operate more efficiently by upgrading from traditional paper-based systems.

SITA’s Managed Mobile Devices offers the benefits of market-leading handheld devices and tablets while eliminating the hassle of backup technical support.

In partnership with leading manufacturers such as Motorola and Apple, Managed Mobile Devices provides full lifecycle management of devices and accessories – from purchase and delivery to activation, maintenance, repair and replacement.

This product is available through SITA's ATI Cloud.

Managed Mobile Devices Use cases
- 378 kb

20% of tablet shipments will go to enterprises by 2017


(up from 13% in 2013)

How it works

Direct partnership with key manufacturers

  • SITA has partnerships with device manufacturers, including Apple and Motorola

Global distribution

  • SITA leverages manufacturer capability and/or partnerships with worldwide distributors to ensure global service delivery

Remote management

  • Thanks to its Mobile Device Management component, SITA can perform advanced operations over the air on end-user devices

Lifecycle management

  • SITA provides setup and device inventory management as well as interaction with manufacturers for warranty support

Managed Mobile Devices also supports other SITA products, including BagManager, WorldTracer and AirportResource Manager.


  • Wide range of devices suitable for the ATI
  • Lower failure rate and longer lifecycle of around 5 years
  • Suitable for indoor and outdoor environments, capable of withstanding harsh conditions
  • Can include many advanced built-in features, including 1D and 2D bar code reading, GPS, WLAN communications, color cameras and NFC module
  • Optional credit card readers, RFID scanners, other mounts and accessories
  • This product is available through SITA's ATI Cloud

Managed Mobile Devices

Managed Mobile Devices click here to enlarge

Your benefits

SITA’s Managed Mobile Devices gets you to the cutting edge of ATI business operations with minimum fuss. We source, deliver and manage a mix of ruggedized and consumer devices to suit all airline, airport and ground handling environments.

Other benefits

  • Quick workflow adoption
  • Minimized training costs
  • One-stop shop for mobile device
  • Allows you to keep control of devices remotely, including within a BYOD policy


SITA Global Services

This product is supported by SITA Global Services (SGS) which provides global business continuity through a flexible service model. Our monitoring service ensures IT systems are reliable and available, around the clock and around the world.

Our experts proactively monitor infrastructure, identifying and resolving problems often before they impact services.


Managed Mobile Devices Use cases
- 378 kb

20% of tablet shipments will go to enterprises by 2017


(up from 13% in 2013)

BYOD: rise to the challenge

Bring-your-own-device (BYOD) and company devices being utilized for both personal and professional use offers a challenge for the air transport industry (ATI), from device management to security. But BYOD...
View infographic

Bristol Airport: mobile technology helps deliver airport services

SITA delivered an innovative solution, which helped us increase the efficiency of our staff and critically, offer better service for our passengers.
Phil Holder, Head of Operations Support, Bristol Airport
Read more

Taking the end-to-end view: Airlines

Passengers want to know what is happening and feel in control. As they are getting more connected, their expectations are rising.
View the video

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This product is part of the following solutions:

Aircraft Mobility

Globally supported, end-to-end mobility integrated into your IT infrastructure

Airline Infrastructure Management

Driving IT performance in a multi-supplier environment

Airport Infrastructure Management

Secure and reliable communications and IT infrastructure

Wireless & Mobility

Access your applications on the move

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