Day of Travel Airport App

Bespoke location-aware airport app

Overview

The SITA Day of Travel Airport App represents the leading edge of modern mobile app development for airports, providing passengers with innovative ‘first-of-its-kind’ capabilities that make it an indispensable part of the passenger journey Using the core components from SITA Day of Travel Services, every app is built specific to each airport’s requirements.

Utilizing accurate indoor and outdoor geo-location technologies, the app anticipates passenger needs by providing up-to-the-minute information on flight status, the best route to their gate, how long it will take to get there, and much more.

The Day of Travel Airport App can give airports of any size a new direct-to-passenger conduit for mobile commerce, advertising, sponsorship, and airport loyalty programs.

Day of Travel Airport App includes:

  • Mobile application – highly usable and engaging, and built in accordance with the customer’s brand guidelines, published directly via Apple’s and Google’s app stores
  • Digital maps – smart, detailed, and location-ware, the maps automatically generate the fastest route based on distance and intermediary factors such as queue wait times
  • Bluetooth beacon & proximity marketing – enable indoor location capabilities, including contextual updates and promotions based on built-in CRM and passenger location
  • Application programming interfaces (APIs) – provide developers with data they need to build up their own applications (e.g. flight, weather and estimated wait-time information)

CNN's report presents the app we developed for Miami International Airport.

How it helps

SITA Day of Travel Airport App provides passengers with useful, personalized and contextual airport information throughout their journey.

Well-informed passengers can better organize their journey - from check-in to boarding to arrival. Having relevant information at each stage reassures passengers they can get to their gate on time - freeing them to dine or shop.

Key features

  • Device native application, iOS and Android
  • Location-specific. personalized alerts and messages
  • Application programming interfaces (APIs) for wait times, weather, flight information and tracking
  • Dynamic and high-fidelity maps that are interactive and searchable, with blue dot (“you are here”) capability available on mobile and expansive touchscreens at the airport

Benefits

  • Enhanced passenger experience
  • Increased non-aeronautical revenue

Why us?

Only SITA provides an airport app that’s consistently at the forefront of modern app innovation and utility. The SITA Day of Travel Airport App leverages proven and continually up-to-date components.  And it’s fully customizable to meet your airport’s branding requirements. If required, SITA can also deliver a complete end-to-end solution enabling infrastructure and relevant data.

SITA Global Services

With a customer service team of over 2,000 dedicated aviation IT specialists and engineers located across 140 countries and territories, SITA delivers integrated local and global support to over 2,700 customers.

Our multilingual operations teams provide monitoring and support 24/7 from 350 locations, ensuring your IT systems are reliable and available, around the clock, around the world, identifying and resolving problems often before they impact your services.

Beacon promise

Beacons are a gateway to the Internet of Things, as we said in our last issue. Little wonder that many airports and airlines are ramping up to explore the promise of beacons.
Read the article

Making travel a breeze

Dive into the world of SITA Day of Travel Services - Your complete solution for bespoke location-aware airport apps.
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Use cases

PaxAssist

- 443 kb Free registration required
An intuitive and convenient self-service touchpoint to help passengers navigate the airport, while providing up-to-the-second flight status information and accurate walk times.
Download

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This product is part of the following solutions:

Day of Travel Services

Combining digital and data services to create location-aware mobile and interactive touchscreen solutions that help passengers at airports

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