IP connectivity for CUTE and kiosks | SITA



The air transport industry (ATI) is under constant pressure to cut costs and maximize efficiencies. Common use self-service plays a significant role in this evolution and availability of fast WAN connection implementation and affordable IP connectivity are key factors in its success.

SITA CommunityConnect DCS offers reliable, entry-level IP connectivity for common-use terminal equipment (CUTE) and kiosks. It is based on shared devices, eliminating infrastructure investment and significantly reducing monthly costs compared to dedicated connections. Being solely dedicated to airport stakeholders, CommunityConnect DCS provides global availability, is future-proofed, and offers a simple pricing scheme. 

Provided over a reliable MPLS network, CommunityConnect DCS connects CUTE or other common-use workstations / kiosks, departure control hosts, and related applications.

*CommunityConnect DCS is the new name for SITA Express IP.

How it helps

IP network connectivity continues to be an important service for the ATI. Many new applications require it to deploy and run the latest technologies. It’s no surprise, then, that virtually every stakeholder is migrating to IP. This is driven by:

  • New IP and browser-based end-user applications
  • Need for new and advanced features cannot be supported by legacy systems
  • Long-term withdrawal of support for legacy systems
  • Rising costs of maintaining legacy systems

Typically, if you have multiple legacy connections in a single location, it is cost-effective to migrate to IP.

Key features

  • Based on SITA Connect infrastructure – ensures network availability
  • Host connection – delivered on a shared-cost basis, provided by SITA and DCS
  • Internet access – option for accessing pre-defined URLs
  • Seasonal connections – option for locations with adequate shared infrastructure


  • Reduced costs
  • Increased capacity
  • Improved passenger processing
  • Enhanced customer service

Why us?

SITA offers the most widely distributed and shared network infrastructure at more than 360 airports in over 200 countries.

We provide a complete suite of managed passenger check-in and boarding applications that are fully integrated with network communication services to the departure control hosts.

At SITA and non-SITA airports, CommunityConnect DCS connections are available on a seasonal basis, along with optional Internet access.

CommunityConnect DCS is interoperable with all current and future CUTE, including BagMessage, BagManager, Maestro DCS, etc.

SITA Global Services

CommunityConnect DCS is supported by a dedicated multilingual operations team which provides monitoring and support 24/7/365 from command centers in Montreal and Singapore, ensuring global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

  • As a fast-growing airline, you want to roll out new IP applications to all of your remote users. Operating in a common use terminal equipment (CUTE), or common use self-service (CUSS) airport environment, you use technology that requires reliable IP connectivity. Express IP offers the flexibility you need.
    Learn more

SITA CommunityConnect DCS

An entry level IP solution for airlines using CUTE and CUSS kiosks at airports
View video

Future-proofing airberlin's IT network for expansion

Selecting SITA Express IP* was a no-brainer.  Its flexibility perfectly fits with our growth plans and offers us the cost-effective solution we were looking for.
Harald Spaniol, Leader Airport Deployment & Connection, airberlin
Read more

Integrating bmi into British Airways

Where available, SITA Express IP* is a preferred solution at the airports we fly to, as it has proven to be easy to implement, reliable and costs effective.
Nick Teale, Worldwide Data Networks Manager, British Airways
Read more

Product finder

Search products
SITA provides the broadest portfolio of products and services to the air transport industry. Use the search below to find a product by name, feature, or benefit.
See product by A_Z listing

This product is part of the following solutions:

SITA Connect

Delivering the connectivity on which our industry depends

Connect with us