Airport Self-Service Gates | SITA



Airport Self-Service Gates form a crucial part of an end-to-end self-service passenger processing solution. They can be used for a number of different functions, including:

  • Self-boarding
  • Security checkpoint management
  • Lounge access
  • Border control

They improve passenger flow throughout the airport, freeing up staff to perform more pressing duties and reducing the risk of delayed flights. With Airport Self-Service Gates you can:

  • Significantly reduce the time it takes to board passengers
  • Cut down on congestion throughout the airport
  • Tighten security and speed up passenger processing times
  • Reduce capital expenditure and lower your operational costs

Airport Self-Service Gates are a state-of-the-art and cost-effective solution. They help to streamline your operations, optimize your resources and improve the passenger experience.

This product is available through SITA's ATI Cloud

Airport Self-Service Gates Use cases
- 166 kb

Up to

50% reduction

in boarding time

How it helps

Airport Self-Service Gates can be integrated seamlessly into your existing infrastructure, providing intelligent solutions at every step of the passenger journey.

They help you:

  • Enhance the passenger experience – Airport Self-Service Gates cut down on queuing, minimize flight delays and reduce congestion within the airport
  • Tighten security – State-of-the-art security features prevent ‘tailgating’ and unauthorized access
  • Streamline operations – Our facial recognition technology eliminates the need for passports or boarding passes, tracking passenger journeys from check-in to take off
  • Improve customer service – Boarding staff can focus on more pressing and complex issues and provide a more personalized service to the passenger
  • Cut costs – Our pay-as-you-use shared infrastructure means lower operational costs and zero capital expenditure

Airport Self-Service Gates

Airport Self-Service Gates click here to enlarge

Why us?

SITA is an industry leader for self-service technology. We have a much wider deployment of self-service gates than any of our competitors, with more than 1,200 currently in operation globally.

Airport Self-Service Gates can be used for a number of different functions, including self-boarding, access control and automated border control. They can be integrated seamlessly with other airport systems to streamline operations, improve passenger flow and reduce flight delays.

SITA Global Services

This product is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Airport Self-Service Gates Use cases
- 166 kb

Up to

50% reduction

in boarding time

Product finder

SITA provides the broadest portfolio of products and services to the air transport industry. Use the search below to find a product by name, feature, or benefit.

This product is part of the following solutions:

Passenger Processing

End-to-end passenger facilitation

SITA Smart Path™

The whole-journey identity management solution

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