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Service integration and management

Flexibility and innovation for effective delivery

Airlines are increasingly looking at a multi-sourced approach for the procurement and delivery of information communication technology (ICT) services. However, multisourcing can create technology silos that prevent the smooth delivery of end-to-end services.

Service Integration and Management (SIAM) can help airlines take advantage of the flexibility and innovation offered by multisourcing, while more effectively delivering integrated ICT services to the business.


Related solutions & services

Airline Infrastructure Management
Driving IT performance in a multi-supplier environment
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