John Newsome, Chief Information Officer at Greater Orlando Aviation Authority, and Raoul Cooper, Senior Design Manager Digital Airport at British Airways, explain how working with SITA has helped to make Orlando International Airport (MCO) the first airport to fully deploy US Customs and Border Protection agency's Biometric Entry and Exit Program. The successful trial of the biometric boarding process showed the willingness of passengers to embrace the technology.
SITA Smart Path automates the entire passenger journey from the moment they check-in to boarding of the plane without the need to show passports or boarding passes. It creates operational efficiencies for airlines, reduces queues for airports and provides simple, fast self-service identification, transferring the control of the journey back to the passengers.
