Passenger IT Trends Survey 2016 | SITA

 

Passenger IT Trends Survey 2016

Passenger IT Trends Survey 2016

Airline passengers across the globe are so comfortable with technology that they choose to use it rather than interact with people. However, one size does not fit all. There are four distinct traveler profiles, each of whom use technology in different ways.

We surveyed 9,000 respondents from 19 countries to learn  which human factors impact passengers’ use of technology during travel.

Passenger IT Trends Survey 2016 - fact sheets

The Passenger IT Trends Survey shows that, while passengers prefer tech to people, passengers with distinct profiles interact with technology in a different way.

But which profiles are dominant in various regions of the world? Which technology would passengers use the most?

Download our regional fact sheets to find out.

Get the fact sheets

What kind of traveler are you?

Discover your traveler profile

Related resources

2016 Passenger IT Trends Survey
Christelle Laverriere, Research Expert, Market Insight, SITA explains how emotions impact technology and how passengers adopt it differently.
2016 Passenger IT Trends Survey - Technology
Airline passengers globally are so comfortable with technology that they prefer to use it rather than interact directly with people.
2016 Passenger IT Trends Survey - Traveler
Distinct traveler profiles are emerging, and each treats technology in different ways.
Airline IT Trends Survey 2016
Airlines plan to invest in cyber security programs but a major area of focus will be the move to the ‘Internet of Things’ (IoT), where a vast number of physical objects will become connected to the internet,...
Airport IT Trends Survey 2016
This year’s results show far more airports are rating passenger and airport security as a high priority compared to previous surveys.

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