Passenger IT Trends Survey 2015 - USA | SITA

 
Passenger IT Trends Survey 2015 - USA

For the first time, SITA’s Passenger IT Trends Survey took a closer look at air travelers in the US to identify a number of common profiles, their emotions at different stages of air travel, and how their emotions were impacted by the use of technology.

This type of customer journey mapping can reveal opportunities to improve customer satisfaction and improve the end-to-end travel experience.

Download the survey below to learn how US travelers feel about using technology in general on their journeys and mobile in particular.

Download

Related solutions & services

SITA Airport Management
Intelligent, integrated solutions from landing to take off
SITA Application Acceleration
Improve the network performance of your internet-based IP applications
SITA Baggage Management
Track and manage bags from check-in to final destination and comply with Resolution 753
SITA Messaging
The backbone of ATI communication and collaboration
Passenger Processing
End-to-end passenger facilitation
SITA Omnichannel Services
Advanced omnichannel solutions to keep you connected to your passengers 
Wireless & Mobility
Access your applications on the move
Back to the top
Connect with us