08
Nov

Sherry Stein , Senior Manager of Projects & Innovation, SITA Lab

Biometric self-service - taking the next steps

Research shows that airlines and airports are increasingly investing in biometric solutions. What are the most important considerations for going ahead?

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25
Oct

Stephane Cheikh , Artificial Intelligence Program Director, SITA

How will AI help us predict disruption in air travel?

Let me put it into perspective: delays could be costing the air transport industry as much as $25 billion a year. Artificial intelligence (AI) promises a new way forward.

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18
Oct

Steven McReynolds , Senior Expert Service Improvement, SITA Global Services

So, what’s the difference between ITIL and ISO 20000?

At a very basic level the difference is simple. One is a best practice or guideline and the other is a standard. However, in practice, what does this mean?

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11
Oct

Arnaud Brolly , Portfolio Manager - Airline Operations, Air Travel Solutions, SITA

Blockchain & IoT: a dream team

The potent combination of these two technologies is triggering exciting new applications that will build trust, reduce costs, improve transparency and provide critical security.

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04
Oct

Matthys Serfontein , President, Air Travel Solutions, SITA

Insights into our future

Technology promises to solve many of the pressing issues faced by the industry and airlines and airports are investing across the board to harness it. But which technologies will really work?

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27
Sep

Sébastien Fabre , Vice President, Solutions at Airport, SITA

A balancing act - security and the seamless journey

How do we deal with the need for more thorough security checks which seem to oppose moving passengers effortlessly through their journey?

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13
Sep

Gustavo Pina , Director, SITA Lab

Congratulations - it's Digital Twins!

Digital Twins have the potential to be the universal interface to get the needed value out of information across all the stakeholders in the airport, in many different ways.

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06
Sep

Steven McReynolds , Senior Expert Service Improvement, SITA Global Services

Why you must scrutinize IT service management standards

Does your service provider have a complete set of IT Service Management processes and procedures certified by an International Standard Organization (ISO)?

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29
Aug

Allison O'Neill , Vice President, Passenger Solutions, SITA

Do you know the next steps in your PSS journey?

Airlines don’t always follow the same path to growth. Along the way, there will be decisions about which business direction to take next.

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16
Aug

Gilles Bloch-Morhange , ATS Products & Solutions, Head of SITA Platform

5G Connecting now - connecting fast

With this availability of high-speed secured bandwidth, airlines and airports will be able to develop new solutions, for both passengers and operations, ones that just weren’t possible before.

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