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Fraser McGibbon , Product Manager, Disruption Management, SITA

Are we there yet? Are we there yet?

Flight disruption results in significant costs to the air transport industry. Airlines alone spend in excess of USD$25 billion per year as a result of poor on-time performance. Can we bring more certainty to flight times through AI?

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Kevin O'Sullivan , Lead Engineer, SITA Lab

Blockchain in air travel

This is a new world – a world in which businesses can quickly contract, exchange services, record transactions, manage payment and disengage in near-absolute security.

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Sumesh Patel , SITA President, Asia Pacific

KATE the kiosk walks to a rapturous reception in Japan

Japan has always been a forerunner in robotic innovations and intelligent technology, and everyone is very enthusiastic about new developments. We knew that, of course, but we were still surprised by the rapturous reception KATE got.

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Joe Leader , CEO, APEX (Airline Passenger Experience Association)

Think holistically about the travel experience

We’re in a new golden age of travel, as increasing digitalization of our industry creates a new travel experience.

The number one priority for improving passenger experience is to make the process seamless and logical for passengers themselves. But airlines, airports and vendors are still acting in a siloed manner, forcing passengers to log in to proprietary applications.

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Jim Peters , Chief Technology Officer

Let's face it! Biometric identity is going main stream...

With Apple’s new iPhone X facial biometric identity verification system, we will see a lot more people using their face to validate who they are, but what does that mean for security at airports?

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Arthur Calderwood , Senior Vice President, Marketing & Sales Operations

What does your digital transformation look like?

Notes from the 2017 Air Transport IT Summit

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Nick Gates , Portfolio Director, SITA

Is it time to get a grip on disruption?

Predicting the future is now more science than art, so is it time for airlines to get a grip on disruption?

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Maneesh Jaikrishna , SITA Vice President, India and Subcontinent

Unlocking India’s potential

We strongly believe that technology has the real potential to transform air travel in India. For example, airports facing physical constraints on their capacity, can leverage self-service technology to improve passenger flow while business intelligence systems can help proactively identify and avoid potential bottlenecks along the journey.

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Nigel Pickford , Director of Market Insight , SITA

Airlines across the journey – a future snapshot

Robots, wearables, biometrics and virtual reality are sure to feature in everyday life by the year 2100. How can this technology be adopted successfully by airlines? Do passengers hold the answer?

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Mittu Chandilya , former MD & CEO of AirAsia India

Technology or people? Going hybrid in India

Mittu Chandilya, former MD & CEO of AirAsia India, provides us with insight on India's aviation environment. He details why he believes a hybrid approach is needed to tackle the challenges facing the air transport industry (ATI).

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