Nick Gates | SITA

Portfolio Director, Airport Solutions, SITA
Nick Gates

Nick Gates is a Portfolio Director in SITA’s Airport Solutions. He is responsible for the strategic vision and development of new innovation products to improve airport operational management and predict disruption. 

Nick joined SITA in 2000 from EDS where he was Manager of Technology. He holds a Bachelor of Science Degree in Computational Science from Leeds University, UK, and participates in a number of International Air Transport Association (IATA) and Airports Council International (ACI) committees. Nick is based in London.

Latest blog posts

In search of that elusive 'single version of the truth'

Published on  12 October 2017 02:11  by Nick Gates

There’s a big demand to turn data into intelligence that's capable of furnishing a single version of the truth, in real-time or as near as we can make it.

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Congestion demands change

Published on  27 April 2017 09:00  by Nick Gates

Many airports suffer from not seeing the bigger picture and lose critical minutes trying to co-ordinate all stakeholders during peak periods and disruption. But it doesn’t have to be this way and rising passenger numbers and increased airport congestion demand change.

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Is it time to get a grip on disruption?

Published on  13 March 2017 05:33  by Nick Gates

Predicting the future is now more science than art, so is it time for airlines to get a grip on disruption?

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Smart baggage

Published on  18 August 2015 02:00  by

Improved efficiencies go hand-in-hand with the improved levels of customer service that airlines and airports are eager to provide these days. With two-thirds of passengers saying they would use a service such as BagJourney, it’s clear they want greater control and choice in every aspect of their journey.

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Good news in baggage management

Published on  21 May 2015 11:13  by

The aim of Resolution 753 is to reduce mishandling by determining custody of every bag during each phase of the baggage process. This will increase passenger satisfaction while at the same time decreasing the possibility of baggage fraud.

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New landscape in baggage management

Published on  02 December 2014 09:41  by

A new IATA resolution is creating waves in the baggage management community; the landscape is set to change dramatically.

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SITA's annual Baggage Report

Published on  01 May 2013 04:04  by

The 2013 Baggage Report was released at Passenger Terminal Expo in Geneva on 9 April 2013.

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