SITA to provide better oversight of baggage at 15 airports across India | SITA

 
Like this post?
get more like it as soon as they are published

SITA to provide better oversight of baggage at 15 airports across India

Location: Air Transport IT Summit, Jaipur, India
22 March 2018

Airports Authority of India to use SITA BagManager to improve baggage handling at airports

The Airports Authority of India (AAI), which manages 126 airports across India, has expanded SITA’s baggage management solution to 15 airports. SITA’s BagManager will provide the airports with real-time information on the status of passengers’ baggage, significantly reducing the chances of baggage mishandling.

This follows the implementation of SITA’s BagManager at Kolkata and Chennai Airports in 2015 and is in line with the AAI’s vision of rolling out standard airport infrastructure across all their airports to drive greater efficiency across the airport network. The implementation of SITA’s baggage solution will also help AAI’s customer airlines progress towards complying with IATA Resolution 753 by tracking bags across key points in the journey.

The 15 airports are Trivandrum, Calicut, Mangalore, Tirupati, Chennai, Madurai, Kolkatta, Goa, Lucknow, Jaipur, Amritsar, Leh, Chandigarh, Trichy and Ahmedabad.

As part of the expanded agreement, the AAI will also deploy SITA Airport Management Solution to two further airports – Goa and Lucknow airports – taking the total number of India airports using this technology to 12. SITA Airport Management Solution is a suite of integrated software applications designed to support and enhance airport operations from landside to airside, from landing to take off. With SITA Airport Management Solution, the airports will have access to real-time data to better anticipate, plan and control their operations.

Guruprasad Mohapatra, Chairman of Airports Authority of India, said: “As passenger traffic increases across India, we need to be smarter in the way we manage our airports and smart technology is the answer. SITA’s experience in India and its solutions make it possible to manage our network of airports in a more efficient and effective way, delivering a better service to our passengers while accommodating rapidly rising passenger numbers.” 

The AAI continues to invest in new airport infrastructure and technology across India to meet growing passenger traffic. India is expected to become the third biggest passenger market by 2025 with more than 400 million passengers a year. This investment includes new development works at Lucknow, Deoghar, Rajkot and Allahabad airports.

Maneesh Jaikrishna, SITA Vice President Indian Subcontinent, Eastern & Southern Africa said: “India has long been an important market for SITA. With our sharpened focus on delivering solutions at the airport – including passenger processing and baggage management – we are able to support AAI with new technologies that make it easier to operate their airports and deliver a great passenger experience.”

Back to the top
  • sita tweet
    We have an amazing line-up of thinkers for next week’s SITA Innovation Forum, with expertise from @VirginGalactic,… https://t.co/TiVo7r4nxq

    10 hours ago from SITAonline
  • sita tweet
    The SITA Innovation Forum, taking place next week, will bring together leading minds from the air transport industr… https://t.co/UnEUVt6Ixx

    22 hours ago from SITAonline
  • sita tweet
    Our charity partner @PEASchools recently opened its fourth secondary school in #Zambia's Mungwi District. The… https://t.co/xTw5By847L

    yesterday from SITAonline
  • sita tweet
    The SITA Air Transport Community Foundation won Silver in the “Best Foundation” category at the 2019 #CEAwards at a… https://t.co/MaZGwtkvt8

    2 days ago from SITAonline
  • sita tweet
    ‘IATA has its sights on a 25% reduction in the global baggage mishandling rate’ | new #blog post by @IATA’s Head of… https://t.co/UQmP3BigUd

    2 days ago from SITAonline
  • sita tweet
    We’re thrilled to announce that SITA won Silver in the “Best Foundation” category at this year’s #CEAwards. We had… https://t.co/eL90PU3W1C

    2 days ago from SITAonline
  • sita tweet
    How is easy access to information on personal devices changing the way we travel? In his latest blog post, SITA’s T… https://t.co/iE5PAk5ykV

    3 days ago from SITAonline
  • sita tweet
    What technologies are helping usher in a new era for the passenger experience? Smartphones, apps, #biometrics and s… https://t.co/pn4RIaUQ2F

    4 days ago from SITAonline
  • sita tweet
    The scale and pace of technological change is having a profound impact on the air transport industry and the way we… https://t.co/yOMRlFL44t

    4 days ago from SITAonline
  • sita tweet
    This wraps up our 2019 SITA-ATW Baggage Webinar 2019. To keep the conversation going, make sure you use the hashtag #SITABaggage.

    4 days ago from SITAonline
  • sita tweet
    Both in 2018 and so far in 2019, @aegeanairlines and @olympic_air_gr have seen major decreases in the internal mish… https://t.co/GQInf24JcY

    4 days ago from SITAonline
  • sita tweet
    In 2018, @aegeanairlines and @olympic_air_gr saw a decrease of 2.3% in mishandled #bags per one thousandf passengers. #SITABaggage

    4 days ago from SITAonline
Connect with us