Punta Cana Airport's automated border checks speed passengers' journey | SITA

 
Like this post?
get more like it as soon as they are published

Punta Cana Airport's automated border checks speed passengers' journey

Location: Punta Cana
14 November 2018

SITA’s automated immigration technology processes passengers in seconds

Punta Cana International Airport (PUJ), the busiest airport in the Dominican Republic, is using SITA’s Automated Border Control Gates to automate the border process for passengers from the US and Canada, as well as Spain, UK, and France, as they leave the country.

Punta Cana International Airport serves 7.6 million passengers a year and a smooth airport journey is a top priority. SITA’s automated gates have shown significant improvements in passenger processing times, with passengers clearing the immigration checks in just seconds. More than 340,000 passengers have been processed through the automated gates in the first eight months of operations, with more than 4,000 using them on the busiest days.

Frank Elías Rainieri, CEO, Punta Cana International Airport, said: “As the Dominican Republic’s busiest airport, we are always looking for new ways to make the journey better for our passengers. We chose to work with SITA because we knew that they could provide a fully integrated solution and would collaborate with us and the immigration authority to deliver a world-class service for our passengers. Since we started using SITA’s automated border gates, we have seen a significant reduction in queue times, with passengers taking as little as ten seconds to go through the border checks.”

SITA’s automated border control gates were installed in Terminal 1 in January 2018, followed by Terminal 2 in July 2018. The exit process involves capturing a live face image, which is then verified against the face biometric contained in their passport’s electronic chip.

Elbson Quadros, SITA Vice President, Latin America, said: “Our aim is to make this process as simple as possible for passengers, airlines, the border agency and the airport. Creating that simplicity requires collaboration and integration across all the stakeholders. In particular, we have worked very closely with both the airport and the Dirección General de Migración to develop the brand-new process of automated passenger processing, ensuring it meets all the authority’s requirements. This is a great example of how collaboration can improve the passenger experience.”

Back to the top
  • sita tweet
    #NEWS: SITA and @Swissport work together to unlock the value of air transport data, providing predictive analytics… https://t.co/RZo5YHKMxs

    1 hour ago from SITAonline
  • sita tweet
    RT @SITANAM: MT @Avisian "Sherry Stein of @SITAonline is a winner of the 2019 Women in Biometrics Awards. Read more or listen in to the pod…

    5 hours ago from SITAonline
  • sita tweet
    In his latest blog post, @sitalab Director, Gustavo Pina, explains why self-sovereign identities hold so much promi… https://t.co/tE5eYP5FVf

    13 hours ago from SITAonline
  • sita tweet
    Self-sovereign identity: a lifetime portable identity for any person or organization which allows the holder to pre… https://t.co/NuOFGtXkAb

    22 hours ago from SITAonline
  • sita tweet
    RT @FindBiometrics: Four winners of the 2019 Women in Biometrics Awards announced! #biometrics #WomeninBiometrics… https://t.co/OmIPsEbKR5

    yesterday from SITAonline
  • sita tweet
    Read this new #blog post to learn why SITA has joined the likes of @Cisco, @IBM, and @TMobile in signing up to the… https://t.co/An9AL8EsDO

    yesterday from SITAonline
  • sita tweet
    Reduce and mitigate our environmental impact, support communities where we operate, and engage in sustainable devel… https://t.co/pWtGyuniyM

    yesterday from SITAonline
  • sita tweet
    Join SITA at the @IATA Aviation Data Symposium today where our experts will be speaking on the latest developments… https://t.co/yzDIvQUfTI

    yesterday from SITAonline
  • sita tweet
    .@SITALab’s Sherry Stein was a very deserved winner at the 2019 Women in Biometrics Awards! Learn more about the am… https://t.co/dfdVIsnGBf

    yesterday from SITAonline
  • sita tweet
    RT @PTExpo: Air #transport #IT and #communications provider @SITAonline celebrated its 70th anniversary this week b… https://t.co/UVHOt8eyR0

    yesterday from SITAonline
  • sita tweet
    A Sustainable Future | SITA’s 2018 CSR Report showcases what we’ve been doing as part of our commitments to reducin… https://t.co/naUHl06X4O

    2 days ago from SITAonline
Connect with us