India's newest airport turns to SITA for passenger processing solutions | SITA

 
Like this post?
get more like it as soon as they are published

India's newest airport turns to SITA for passenger processing solutions

Location: 2018 Air Transport IT Summit India, Jaipur
23 March 2018

MIHAN opts for SITA’s common-use and baggage solutions

SITA continues to play a vital role in supporting the rapid growth of India’s air transport industry, providing key technology solutions to one of the country’s newest airports. The Multi-modal International Cargo Hub and Airport at Nagpur (MIHAN) has turned to SITA to provide passenger processing solutions for check-in and boarding, as well as baggage tracking.

Air passenger numbers in India have consistently seen double-digit growth over the past few years, significantly outperforming the global average. The country is on target to become the third-biggest aviation market by 2025. SITA has long supported the industry in India and MIHAN joins a vast footprint of airports and airlines across India using SITA technology. 

As part of the new agreement, MIHAN is deploying SITA’s common-use technology, enabling airlines and their handling agents to access their IT applications in real-time on shared common-use equipment. SITA’s Common Use Terminal Equipment (CUTE) and Common Use Self Service (CUSS) allows any airline to use any agent desk, gate position or self-service kiosk for passenger check-in and bag drop.

The airport will also deploy SITA’s baggage tracking solution.  Worldwide, bags get mishandled every day which causes disruption for passengers and costs the industry billions of dollars but by providing real-time information on baggage status, SITA BagManager will allow MIHAN to accurately track passengers’ bags and significantly reduce the likelihood of them being mishandled.

V.S Mulekar, Senior Airport Director, MIHAN Airport, said: “MIHAN is the single biggest publicly-funded development project in India. It is essential we have the right technologies in place to make sure the airport’s operations are highly efficient from day one and that they are future-proofed for our growth. SITA’s technology has proven successful in other airports in India and across the world and I have no doubt it will ably support MIHAN’s requirements.”

MIHAN is the biggest economic development project currently underway in India. The project aims to exploit the central location of Nagpur and convert the present airport into a major cargo hub with integrated road and rail connectivity. The airport is expected to accommodate up to 14 million passengers once completed in 2035.

Maneesh Jaikrishna, SITA Vice President Indian Subcontinent, Eastern & Southern Africa, said: “SITA’s solutions will allow the airport to cater to increasing traffic without having to invest in building additional infrastructure. At the same time, they will be able to provide best-in-class facilities for airlines and passengers alike. This is part of our commitment to making India not only one of the biggest aviation markets, but increasingly more efficient and passenger friendly.”

Back to the top
  • sita tweet
    SITA collaborates with #airports and #airlines to ensure that every stage of the passenger journey is utterly seaml… https://t.co/rMwtgnrJC7

    8 minutes ago from SITAonline
  • sita tweet
    Airports should embrace emerging technologies to break down operational silos and ensure disruptions are handled be… https://t.co/oU604LxDk9

    6 hours ago from SITAonline
  • sita tweet
    Paul Cross, SITA’s Director of Border Management , is at @BiometricsInsti's #biometricsAPAC 2019 Conference talking… https://t.co/DV6FF1WjdD

    7 hours ago from SITAonline
  • sita tweet
    Airports are where great journeys begin. We are helping #airports harness the latest technologies to make operation… https://t.co/Fbggnj5Emk

    11 hours ago from SITAonline
  • sita tweet
    As a long-standing member of the @BiometricsInsti, SITA is proud to be the platinum sponsor of #biometricsAPAC 2019… https://t.co/qGX8E3dOD8

    12 hours ago from SITAonline
  • sita tweet
    We are fully committed to the @BiometricsInsti’s mission to promote the responsible and ethical use of biometrics,… https://t.co/5UhUdaSSOX

    13 hours ago from SITAonline
  • sita tweet
    RT @FlightGlobal: ANALYSIS: How racing legend #NikiLauda disrupted the airline industry. Story: @Oliver__Clark… https://t.co/QejXsP5FUR

    13 hours ago from SITAonline
  • sita tweet
    The SITA 2019 Baggage IT Insights report findings show that implementation of bag tracking, especially at loading,… https://t.co/qJPfoZ3yCx

    yesterday from SITAonline
  • sita tweet
    SITA analyzed ten million records using machine learning tools to help us understand the impact of bag tracking. Re… https://t.co/At1spsQdan

    yesterday from SITAonline
  • sita tweet
    RT @MarcoPici: Attending Digital Aviation Forum? I'll be pleased to meet you at the event around my speaking slot.… https://t.co/WTOUiC1KD5

    yesterday from SITAonline
  • sita tweet
    .@EtihadAirways reported a 33% improvement in mishandled baggage compared to 2017, thanks to the implementation of… https://t.co/EFvOlh9pio

    yesterday from SITAonline
  • sita tweet
    ‘Do tracking points improve baggage delivery?’ | the 2019 SITA-ATW Baggage Webinar will delve into the results of t… https://t.co/hqqkdWrpGC

    2 days ago from SITAonline
Connect with us