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Dear Executive,


Thank you for your interest in joining us for SITA Customer Technology Forum at the unique city of Baku, on Wednesday 11 and Thursday 12 October 2023.


Location: Baku Marriott Boulevar Hotel, Khagani Rustamov Street, 4C Khatai District, Baku 1010 - Azerbaijan


Dress Code: Business Casual

Agenda Outline:


Day 1


  • Future of Aviation - From Products to Solutions: Latest trends and emerging technologies that are shaping the future of aviation.
  • Passenger Journey - Automation and Self Service: SITA Flex and Baggage solutions are designed to enhance passenger journey by ensuring seamless and pleasant passenger experience.
  • Passenger-efficient and sustainable airport operations: How to improve operational procedures and apply latest technologies in airport operations for the most efficient use of assets and infrastructure.
  • Digital Transformation - From Touchless & Mobility to Biometrics: How technology enhances the passenger experience and the digital transformation.
  • Case Studies: Highlight real Airlines and Airport experiences from successful case studies – let’s share and learn together.


Day 2


SITA FOR AIRCRAFT: Advancing the air transport industry through the power of collaboration.

  • The route to optimal efficiency: Optimizing flight operations from take-off, to landing and beyond.
  • The collaborative skies: The journey towards more efficient and sustainable air navigation.


  • Digital Travel Credentials (DTC) as a new trend in travel industry
  • Electronic Travel Authorization and Advanced Passenger Processing


Please kindly fill in the details below and we will send you your exclusive invitation and further details. We look forward to greeting you in Baku!