11:00 – 12:30     The Passenger Journey
  • Federico Bonaudi, Manager Facilitation, Parliamentary Affairs & Regional Airports, ACI Europe
  • Dag Skage, Chief Information Officer, Norwegian Airways
  • Roberto Segala, Head of Portfolio Management, Heathrow Airport
  • Dirk Spengler, Chief Information Officer, Stuttgart Airport
  • Gudmundur Dadi Runarsson, Technical and Infrastructure Director, Keflavik International Airport