Biometric technology has come a long way, providing a far higher degree of certainty. Add to that the ability to use video feeds to verify passenger identities ‘on the move’ and imagine the potential.
In a newly released paper, SITA’s research shows that new digital travelers want much more control of their journey. They have grown up with technology, mobile in particular, and fully expect it to manage every aspect of their lives.
Passengers expect their journey to be digitally-driven with information at their fingertips. What's the key to making real-time data readily available?
Every day, the 1 trillion or so connected devices in the world generate 2.5 quintillion bytes of data. The impact is phenomenal.
What will air travel look like in a society where most of the global population has grown up with digital technology?
The SITA 2019 Baggage IT Insights report highlights the fact that tracking baggage at two key points resulted in significant improvements.