2018-04-18 16:00:00

Day 1 - Wednesday, 18 April 2018

Grand Hyatt Singapore, The Gallery, Level 2

1200 - 1300 Registrations & Lunch

Lunch is available at the foyer

1330 - 1350  Welcome by SITA

Barbara Dalibard, Chief Executive Officer - SITA

1350 - 1415  Evolving air travel - the digital transformation

Sumesh Patel, President Asia Pacific - SITA

The air transport industry looks intently at its leaders to proactively deliver the transformational change needed to carry our increasingly digital journey into the future. What’s on the 5 to 10-year horizon and beyond? How does the digital vision differ between airlines and airports? What’s on the agenda of transformational technology leaders today?

1415 - 1445  Keynote: Securing the future of Asia Pacific aviation

Conrad Clifford, Regional Vice President Asia Pacific – IATA

What are the vital concerns surrounding aviation growth? Asia Pacific is center stage of the industry’s overall growth where we see leading examples of airports and airline investments that help close the gap between infrastructure and growth demands. How do we ensure Asia Pacific stays ahead and continues to successfully lead in this growth?

1445 - 1730  Insight session 1: Transforming the passenger experience at every step of the journey

Moderator: Vinoop Goel, Regional Director for Airport, Passenger, Cargo & Security Asia Pacific - IATA

Imagine the journey in years to come, as well as the airlines and airports that provide it. What will they look like and what role will new technologies have played in their creation? How might digital transformation help to bring about a new joined up journey for all, and recreate an improved passenger journey - whether before, after or on the day of travel.

  • Putting passengers at the heart of everything
  • Pulling it together - integrating technology throughout the passenger experience

1600 - 1630 break

  • A resolution to eliminate lost baggage

Panel discussion

1830 - 2200  Welcome dinner

Off-site venue to be confirmed

1830: Transfers from hotel to restaurant

2130 onward: Return transfers to hotel

Day 2 - Thursday, 19 April 2018

Grand Hyatt Singapore, The Gallery, Level 2

0830 - 0900 Light refreshments

0900 - 0930  Keynote: Convergence of technology and the future airport experience

Antoine Rostworowski, Deputy Director General, Programmes and Services – ACI World

What are the key technological developments that are making an impact to our industry and at the airports? Robotics, automation, artificial intelligence and more - how do we integrate these into the entire customer experience and ensure collaboration within the industry?

0930 - 1200  Insight session: Digital transformation nose-to-tail

Moderator: Katrina Korzenowski, Vice President Asia Pacific - SITAONAIR

The air transport industry has seen some game-changing "digital revolutions" in the last few years, but what's in store in the future aircraft? Take a glimpse into the future with the experts.

  • Evolving need for digitization on the aircraft
  • The digital passenger of tomorrow

1045 - 1100 break

Presentations and panel discussion

  • Revolutionizing the passenger cabin experience

Panel discussion

1200 - 1315  Lunch & Networking

1315 - 1500 Insight session: Digital transformation of airlines

Moderator: Brendan Sobie, Chief Analyst - CAPA Centre for Aviation

How will the digital revolution continue to impact airlines? In considering the thinking, trends and technologies that are occurring right now, how can an airline adapt and be ready for the transformation.

  • Hybridization - evolution of the airline business model
  • Adapting airline strategy in the digital age

Panel discussion

1500 - 1730  Future travel insights

Moderator: Jim Peters, Chief Technology Officer - SITA Lab

As we look to the future of a digitally transformed air transport industry, what might we expect to see? What do we need to change in our thinking and approach to the way we develop, innovate and implement that might take us towards our digital visions?

  • Rethinking airport technology - robotics and more
  • Embracing innovation in strategic planning

1600 - 1630 break

  • Community approach to cyberthreats

Panel discussion

1730 - 1745  Wrap up

Sumesh Patel, President Asia Pacific - SITA

1800 -2000  Closing cocktail

Venue to be confirmed

Conrad Clifford
Regional Vice President for Asia Pacific - IATA
Barbara Dalibard
Vinoop Goel
Regional Director Airport, Passenger, Cargo & Security Asia-Pacific – IATA
Katrina Korzenowski
Vice President, Asia Pacific – SITAONAIR
Steven Miller
Professor of Information Systems, SMU
Sumesh Patel
President Asia Pacific - SITA
Jim Peters
Antoine Rostworowski
Deputy Director General, Programmes and Services - ACI
Brendan Sobie
CAPA Centre for Aviation
Rob van der Ende
Vice President for Asia Pacific & Japan, Mandiant
Kim Younkyung
Regional Manager, Airport, Passenger, Cargo & Security, Asia Pacific – IATA