Joe Leader serves as the CEO of APEX (Airline Passenger Experience Association) and IFSA (International Flight Services Association). APEX serves every major airline and airline passenger experience company in the world in close alignment with IFSA.
As APEX / IFSA CEO, Leader works with senior executives at the world’s leading airlines, top industry suppliers, government organizations, and major media groups to accelerate passenger experience improvement initiatives. A forerunner in aviation and technology, Joe has been a leading executive for more than two decades across technology and aviation companies. Joe holds undergraduate and graduate degrees from Emory University, an MBA in technology management, and conducted his business Ph.D. research on accelerating technology adoption in aviation.