Eric Stioui is Solution Specialist Director at Orange Business Services. He has over 23 years of contact center industry experience, spread across management, delivery and leadership roles. At the beginning of his career in 1988, he developed one of the very first “Computer Telephony Integration” solutions in Europe, for one of the largest contact centers at that time.
After having managed a contact center for several years, he joined France Telecom Group in 1997.
Within Orange Business Services, Eric headed the International Presales Contact Center Team. His role was to offer global customer contact solutions and to manage a team spread across four regions.
Eric holds a Master degree in Computer Science from the University of Paris XIII. This educational background, combined with his career history, has led to consistent progress and delivery of results, especially in challenging situations.
Eric was recognized for his accomplishments in leadership and was duly awarded an Orange Bravo Star trophy in 2011.