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Web-based mail platform for operational messages


Do you need to access your messages from multiple locations? SITATEX Online sends and receives messages via the Web – so they’re accessible from any personal computer from an internet browser.

SITATEX Online is the latest addition to the SITATEX portfolio, the leading operational mail platform that handles over 800 million messages every year and connects you with over 20,000 users in a secure and reliable manner.

SITATEX® Online Use cases
pdf - 218 kb

2,400+ members connected by SITA's Community Messaging

How it works

SITATEX Online is a fully hosted mailbox service. It is Web-based, developed in XML and based on IATA standards.

SITATEX Online is available on a single-user license basis for smaller organizations or on an enterprise-service subscription, which provides access to multiple users in larger organizations, independent of the user’s location.


  • Runs on Windows, Mac and Linux operating systems
  • Compatible with all major internet browsers: Firefox, Google Chrome, Internet Explorer and Safari
  • Offline functionality –continue to work and access the service in offline mode when a network connection is not available; messages are sent automatically as soon as connectivity is reestablished
  • Accessible through an HTTPS URL – ensures all data and traffic are protected
  • Offers connectivity to Type X, Type B, SMTP, X400 and FAX through SITA’s messaging gateways
  • Optional SKYFORM Online add-on for ATA Spec 2000 supply chain messaging – used across the industry to manage the ordering and purchasing of aircraft parts
  • Optional CargoForm Online add-on can be used for sending IATA Cargo Interchange Message Procedures (IMP) standard messages
  • Pricing strategy to simplify the process of obtaining messaging services



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Your benefits

SITATEX Online is an innovative and cost-efficient mail solution that simplifies how you collaborate and exchange information.

With SITATEX Online you get instant access to SITA’s messaging community with a low upfront investment. There is no need for specialized internal IT support in order to initiate and maintain service.

SITATEX Online is easy to learn and its user-friendly interface enhances the flexibility and mobility of your workforce.


SITA Global Services

This product is supported by SITA Global Services (SGS) which provides global business continuity through a flexible service model. Our monitoring service ensures IT systems are reliable and available, around the clock and around the world.

Our experts proactively monitor infrastructure, identifying and resolving problems often before they impact services.


SITATEX® Online Use cases
pdf - 218 kb

2,400+ members connected by SITA's Community Messaging

Use cases

CargoForm Online

pdf - 216 kb
CargoForm Online is a web-based operational mail solution for freight forwarders. It allows easy exchange of cargo operational messages through a form interface in a web-based messaging service that is accessible from any PC anywhere.

SITATEX Online for ground handlers

pdf - 1.47 Mb
An innovative and cost-efficient operational mail solution that simplifies how ground handlers and airport operators collaborate and exchange information.

Skyform Online

pdf - 2.01 Mb
End-to-end managed service for simplified and fast exchange of ATA Spec 2000 supply chain messages between buyers and sellers of spare parts for commercial aircraft.

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This product is part of the following solutions:

Community Messaging

The backbone of collaboration

Community Messaging for Aircraft Parts Procurement

Global compatibility for MRO messaging - instantly

Community Messaging for Airport Operations

Quick and secure access to data

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