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Professional Mobile Radio (PMR)

Mission critical radio design and installation


In today’s airport environment, reliable communication is increasingly important for the effectiveness of ground-based operations. The more demand that is placed on communication systems, the more critical those communication systems become.

SITA’s Professional Mobile Radio (PMR) offers reliable, secure and robust connectivity that is the foundation of many air transport processes. PMR is a complete turnkey solution for airports and ground handlers where fast reliable communications are required. SITA provides state-of-the-art radio systems, enhanced indoor coverage and cross-technology communications platforms.

Professional Mobile Radio (PMR) Use cases
pdf - 179 kb

Up to 99.999%system availability

How it works

SITA Professional Mobile radio is delivered through new, improved radio terminals and best-in-class distributed antenna systems (DAS).                        


  • Available as a fully managed service, from installation to operation and management
  • Use of open standards, thereby guaranteeing interoperability and avoiding technology lock-in
  • Smooth, proven migration path from a legacy radio system
  • Airport-specific applications, such as flight-oriented dialing and database queries from a portable device
  • Standard interfaces to enterprise telephony, IPT or PBX, with the option of a single dialing plan
  • RFID applications

Additional features

  • Trunked radio. A modern trunked radio system dynamically assigns radio channels to subscribers for the duration of a call. Trunking increases traffic capacity, allowing more information to be transmitted over the same radio bandwidth.
  • Fixed and dynamic user groups. Group call features include pre-defined communication groups and groups which can be assigned dynamically, as processes or deployment of resources dictate.
  • Flight-oriented dialing. This enables immediate communications between all personnel involved in the turnaround of an aircraft at the gate. By dialing the flight number, each individual member (i.e., ramp agent, load master, cargo, catering or cleaning) can be contacted via simple task code and the flight number.
  • Smooth migration. Many airports are equipped with expensive in-house systems. SITA ensures a graceful migration path and maximizes the re-use of the existing systems.

Professional Mobile Radio (PMR)

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Your benefits

Professional Mobile Radio offers reliable coverage with minimal impact to building infrastructure, driving immediate gains in efficiency and operational effectiveness.

Other benefits

  • Maximized service utilization that can become a source of revenue
  • Eliminated capital expenditure
  • Improved reliability
  • Expedited intervention times


SITA Global Services

This product is supported by SITA Global Services (SGS) which provides global business continuity through a flexible service model. Our monitoring service ensures IT systems are reliable and available, around the clock and around the world.

Our experts proactively monitor infrastructure, identifying and resolving problems often before they impact services.

Professional Mobile Radio (PMR) Use cases
pdf - 179 kb

Up to 99.999%system availability

  • While SITA can procure all devices, we have preferred suppliers that can provide a range of devices – from FM and hand portable to vehicle-mounted radio and desktop devices. By combining these with an effective distributed antenna system for indoor coverage, this will ensure an airport has an  unrivaled radio system with ‘always connected’ availability.

    Read the brochure
Customer stories

Heathrow Airport Holdings Limited - the hub of choice

Because our focus is on running airports, it makes sense for specialist IT functions to be outsourced, which is also much more cost effective. We want to improve our resilience and ensure that we have...
Philip Langsdale, Chief Information Officer, Heathrow Airport Holdings Limited
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Customer stories

Düsseldorf International Airport - enhancing operations

We selected SITA because of its strong track record and know-how in delivering communications solutions specifically for airports.
Thomas Schnalke, Managing Director of Düsseldorf Airport
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Use cases

Professional Mobile Radio (PMR)

pdf - 179 kb
State-of-the-art PMR systems with up to 99.999% reliability, delivered through new, improved radio terminals and best-in-class distributed antenna systems (DAS).

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This product is part of the following solutions:

Airport Infrastructure Management

Secure and reliable communications and IT infrastructure

Wireless & Mobility

Access your applications on the move

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