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Desktop-as-a-Service (DaaS)

On-demand access to your digital workspace

Overview

Supporting an IT infrastructure comprised of desktop and laptop computers, as well as mobile and remote users, can be expensive and time-consuming. SITA’s Desktop-as-a-Service (DaaS) transforms the digital workspace of your employees at any location and on any device.

A service-centric offering of SITA’s air transport industry (ATI) Cloud, DaaS simplifies IT management and provides flexibility to your employees, allowing them to work from any virtualized desktop. DaaS allows you to add new users and applications in a matter of minutes while providing on-demand access to a comprehensive and pre-integrated suite of applications.

Download
Empower your crew Use cases
pdf - 422 kb

2 minutes to provision a new workspace & deploy a new version of an application

20
Jun
2013
News releases

SITA signs 10-year partnership with Etihad Airways

Over the decade, SITA will deliver infrastructure and end-user computing solutions powered by the Air Transport Industry (ATI) Cloud, which will ensure up-to-date services are continually available as...
Read more

How it works

Desktop-as-a-Service has 100 milliseconds latency to all locations worldwide and provides a secure, resilient and redundant architecture that extends to storage and backup.

Features

  • Self-service portal with instant provisioning of services
  • Catalogue of standard and industry applications
  • Customers' own applications integrated and published
  • Pre-connected access from SITA's IP VPN or the internet
  • Access from any device
  • Highly secure with options for customization
  • PC-like performance due to positioning of SITA's data centers
  • Personal storage as standard with options for additional and shared storage
  • Utility pricing – per-user per-month, based on applications used
  • 24x7 support and high availability guaranteed

Your benefits

Simplify your business with SITA’s Desktop-as-a-Service, a virtualized service created specifically for the ATI. It provides total cost of ownership (TCO) savings with a centralized desktop image and simplified remote site hardware. Optimized licensing and centralized data storage improves control and compliance.

By accessing your desktop from any device anywhere, DaaS provides flexibility and agility to your workforce, supporting new ways of working.

 

SITA Global Services (SGS)

Desktop-as-a-Service is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services. SGS command centers and the Cloud Center of Excellence are dedicated to ensuring SITA's Cloud Services fully support your network availability and your end-to-end response time requirements.

Download
Empower your crew Use cases
pdf - 422 kb

2 minutes to provision a new workspace & deploy a new version of an application

20
Jun
2013
News releases

SITA signs 10-year partnership with Etihad Airways

Over the decade, SITA will deliver infrastructure and end-user computing solutions powered by the Air Transport Industry (ATI) Cloud, which will ensure up-to-date services are continually available as...
Read more
  • Cockpit and cabin crews are key players in the improvement of airlines’ customer service and business operation efficiencies. SITA's ATI Cloud provides a virtual workspace to crew members with appropriate business applications while on the move, flexibly and efficiently.

    Read the use case

Migrating to the cloud

SITA has developed a four-step methodology that will guide you on your journey to the cloud. It incorporates assessment, design, implementation and  operational support. It works just as well for a single...
Read white paper
Use cases

IT transformation for outstations

pdf - 431 kb
Airline IT departments are coping with stringent business demands, budget constraints, security requirements, technology obsolescence, and new ways of working. Virtualization of the employee workspace is an efficient and future-proof way to address these challenges and become more agile.
Download
Use cases

IT for ground handlers & call centers

pdf - 1.22 Mb
As airlines outsource more of their business processes, including ground operations and call centers, IT departments face the challenge of delivering a secure workspace to staff outside of their organization and onto an IT infrastructure they do not control.
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