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AirportConnect® Open

Process your passengers more efficiently with common-use technology

Overview

SITA’s AirportConnect Open provides the standard communications between all the peripherals required for passenger processing including printers, passport readers, boarding card readers and bag tag printers. It also supports self-boarding gates and self-bag drop. It builds on SITA’s decades of common-use experience, as well as our global industry expertise.

AirportConnect Open is the only platform capable of providing an integrated approach to common-use terminal equipment (CUTE), common-use passenger processing systems (CUPPS) and common-use self-service (CUSS) kiosks, hosted on one platform.

This product is available through SITA's ATI Cloud.

Download
AirportConnect Open Use cases
pdf - 152 kb
19
Feb
2013
News releases

AAI partners with SITA to improve passenger experience at 25 Indian airports

The Airports Authority of India (AAI) today announced that SITA, the global IT provider for the air transport industry, has been selected to equip 25 airports with its common-use passenger processing system...
Read the press release

How it works

AirportConnect Open enables airports, airlines and their handling agents to access their respective IT applications in real-time on shared, common-use equipment. It allows any airline to use any agent desk, gate position or self-service kiosk for passenger check-in and bag drop, and reconciles passengers boarded.

Features

  • Same servers, LAN and core room
  • Common support staff (account manager, help desk, site admin, techs)
  • Standard peripherals (minimize sparing)
  • Range of reporting tools for both workstations and kiosks
  • Flexible blended billing model
  • This product is available through SITA's ATI Cloud

AirportConnect® Open

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Your benefits

AirportConnect Open cuts costs for both airlines and airports. It also provides time and resource savings.

Airports

AirportConnect Open enables airports of all sizes to leverage the benefits of a shared infrastructure to minimize costs and enhance operational capabilities and efficiency. It also helps attract new airline customers because of the simple and efficient integration of airline operations into the airport environment.

Airlines

AirportConnect Open allows airlines to deliver a consistent level of customer service by providing standard applications and services management, regardless of where the airport is in the world. It is the only common-use product listed on the VISA registry of payment card industry (PCI) compliant service providers. This broadens airlines’ retail opportunities while providing confidence in the security of the payment process.

SITA Global Services

This product is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Download
AirportConnect Open Use cases
pdf - 152 kb
19
Feb
2013
News releases

AAI partners with SITA to improve passenger experience at 25 Indian airports

The Airports Authority of India (AAI) today announced that SITA, the global IT provider for the air transport industry, has been selected to equip 25 airports with its common-use passenger processing system...
Read the press release
  • Reap the benefits of shared workspaces and devices, and of investing in improvements to passenger processing services: consistency, scalability, and easy integration of new technologies.

    Read the use case

Common-use in the cloud

Beyond common-use desktop (CUTE/CUPPS), there are many more common-use self-service functions that can be deployed in cloud infrastructure, including kiosks (CUSS), self-service bag-drop and self-boarding...
Read more

Product finder

SITA provides the broadest portfolio of products and services to the air transport industry. Use the search below to find a product by name, feature, or benefit.

This product is part of the following solutions:

Passenger Processing

End-to-end passenger facilitation

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