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Knowing the passenger - Allison O'Neill

How to keep up with the rapid pace of the connected traveler

Allison O'Neill, Vice President, Passenger Solutions, SITA

One of the big challenges for airlines is to keep up with the rapid pace of the connected traveler. SITA has been helping our airline customers deal with this challenge through our next-generation passenger service system (PSS), by helping airlines understand the value of their customers and customizing services that build an enduring relationship with passengers.

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