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Andrew O'Connor, Head of Airport Business, SITA, explains the importance of being agile for airports to compete in an ever-changing environment, one with increasing passenger empowerment and expectations.

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Airport Infrastructure Management
Secure and reliable communications and IT infrastructure
Airport Management
Integrated operations management system
Baggage Management
Track and manage bags from check-in to final destination, comply with Resolution 753
Passenger Processing
End-to-end passenger facilitation
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