The results of this year's survey provide insights into how airports plan to improve the passenger experience as rising numbers put greater pressure on airport capacity and infrastructure.
Key priorities for airports
The annual Airport IT Trends Survey, co-sponsored by Airports Council International (ACI), Airline Business and SITA, looks at data for 2015 and beyond. The survey generated responses from 223 airports worldwide, representing 37% of total passenger traffic.
These plans center on three key priorities:
- IT strategy
- Passenger management
- Business intelligence
For valuable insights into these and related topics, download the 2015 Airport IT Trends Survey for free (registration required).