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Etihad Airways - seamless travel with BagJourney

With SITA's BagJourney we can follow passengers' bags through every stage of their travels, which helps reduce mishandling and delays.

Abe Dev, Senior Technology Manager, Etihad Airways
17 July 2015
BagJourney Use cases

Etihad Airways is always looking for ways to improve the passenger experience, and knowing that lost and delayed baggage can be a major pain point, it’s an area in which they are investing in new technology to deliver a better service.

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