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SITA helps companies in every sector of the industry and every corner of the globe to meet their business goals. What can we do for you?

Latest customer stories

Passport, Immigration and Citizenship Agency, Jamaica - a warm welcome

Passport, Immigration and Citizenship Agency, Jamaica - a warm welcome

25 November 2015

SITA’s kiosks work seamlessly with our border management systems to offer fast and secure border processing. It is their extensive experience and unique solution of automated border control, biometrics and border management that made SITA the ideal partner.

Jennifer McDonald, Chief Executive Officer; Passport, Immigration and Citizenship Agency
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Rolling out the high-tech welcome mat at Boston Logan

Rolling out the high-tech welcome mat at Boston Logan

02 October 2015

As the number of international passengers continues to rise, it is important that we use technology to help keep Boston Logan International Airport an efficient, safe and secure gateway to the United States. We purchased and installed SITA’s APC kiosks to keep the wait times at Logan among the lowest in the country for major international airports.

Thomas P. Glynn, CEO, Massport
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Victoria Airport Authority - making an award-winning airport even better

Victoria Airport Authority - making an award-winning airport even better

13 August 2015

SITA has been an exceptional business partner. Their commitment to resolving airport management challenges and ensuring maximum availability of technology has been great. For common-use self-service (CUSS) kiosks, I would recommend SITA.

James Bogusz, Vice President, Operations & Development, Victoria Airport Authority

James Bogusz, Vice President, Operations & Development, Victoria Airport Authority
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Etihad Airways - seamless travel with BagJourney

Etihad Airways - seamless travel with BagJourney

17 July 2015

With SITA's BagJourney we can follow passengers' bags through every stage of their travels, which helps reduce mishandling and delays.

Abe Dev, Senior Technology Manager, Etihad Airways
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Able2Fly - affordable, efficient PRM system

Able2Fly - affordable, efficient PRM system

09 July 2015

SITA's knowledge of message structure and the transformation process enabled us to receive XML format data via SITA middleware that exactly met our needs.

Martin Quinn, Founder & Managing Director, Able2Fly
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Gulf Air - always connected

Gulf Air - always connected

09 July 2015

We’ve never trusted anyone with our passengers like SITA.

Dr. Jassim Haji, Director Information Technology, Gulf Air
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China Eastern - integrated flight and ground operations

China Eastern - integrated flight and ground operations

21 April 2015

We have worked closely with SITA to develop our new Hub Control Center and the results we have seen from using SITA's integrated technology for our ground operations are impressive. The cost savings we are experiencing will see the investment pay for itself in less than a year.

Hu Zhenming, Chief Service Officer and General Director of Airport Service
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Taking Zambia airports into the future

Taking Zambia airports into the future

21 April 2015

The pressure was on for us to deliver with this project. We faced the tight deadline of the WTO event and needed to be sure that both construction work on the new terminal and also the IT systems would all be complete, giving us the required world class standard. ZACL chose to work with SITA as the only expert partner who could deliver all the technology upgrades our new airport terminal needed on time.

Mr. Prince Chintimbwe, Zambia Airports Corporation Limited
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São Paulo’s Guarulhos (GRU) - reinventing a busy airport for the World Cup

São Paulo’s Guarulhos (GRU) - reinventing a busy airport for the World Cup

04 March 2015

This was something that Brazil needed. This was important for our people and society. There used to be a big difference between us and other airports around Europe and other parts of the world. There is no difference any longer.

Luiz Eduardo Ritzmann, Chief Information Officer, GRU
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Garuda Indonesia - a trusted partner for future success

Garuda Indonesia - a trusted partner for future success

16 January 2015

With SITA managing our IT infrastructure, we are reducing costs, simplifying IT solutions and future-proofing our network, which will position us well to take advantage of future growth. We are now able to provide high-quality network solutions to all of our offices around the world, which was critical for our entry into the Skyteam Alliance.

Judi Rifajantoro, Director Strategy, Business Development & Risk Management, Garuda.
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