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SITA helps companies in every sector of the industry and every corner of the globe to meet their business goals. What can we do for you?

Latest customer stories

The path to evolution and growth

The path to evolution and growth

24 October 2016

Horizon® offers a system that will continue to effectively respond to Air India’s ever-evolving, complex mix of customer needs, market shifts and competitors to achieve its destiny as per the turnaround plan in the India transportation marketplace.

Ashwani Lohani, Chairman and Managing Director of Air India
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Kuwait Airways - Leading IT services for a leading airline

Kuwait Airways - Leading IT services for a leading airline

05 July 2016

SITA is our valued strategic partner currently implementing world-class connectivity for airlines and deploying state-of-the-art technology which will be the backbone of Kuwait Airways.

Abdulmunim S. Abdulsalam, Director Information Technology Department, Kuwait Airways
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TAAG - Powering growth with SITA Horizon

TAAG - Powering growth with SITA Horizon

05 July 2016

We’ve developed a very close relationship with SITA. We are a demanding customer. We want to improve TAAG’s situation quickly and put a lot of focus on it from a customer side and SITA have responded.

William Boulter, CCO, TAAG Angola Airlines
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A smaller airport that’s thinking big

A smaller airport that’s thinking big

14 April 2016

PVD is now a bona fide international airport poised to grow by tapping an underserved international market and providing an alternative to international travelers in the northeast.

Tim Pimental, Assistant Vice President – Air Service Development, T.F. Green Airport
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Inframérica - connected with smart technology in Brazil

Inframérica - connected with smart technology in Brazil

07 April 2016

It was essential that we changed the culture about how the space and resources were allocated. There was not enough room to accommodate new airlines. Common use technology allows us to utilize all counters more effectively.

Roberto Luiz Oliveira, Air Business Manager at Consorcio Inframérica
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Boosting growth at south India’s gateway

Boosting growth at south India’s gateway

31 March 2016

We chose SITA because we wanted a single supplier who could provide a complete passenger processing platform and baggage reconciliation system; a supplier that could support both systems, and also help us implement the new CUSS platform with both Bag Tag and Boarding Pass options. SITA has a proven track record in delivering innovative solutions to airports globally as well as in India by virtue of their strong relationships with the airlines. And that makes them a trusted partner of choice for us.

Hari Marar, President, Airport Operations, Kempegowda International Airport, Bengaluru
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Passport, Immigration and Citizenship Agency, Jamaica - a warm welcome

Passport, Immigration and Citizenship Agency, Jamaica - a warm welcome

25 November 2015

SITA’s kiosks work seamlessly with our border management systems to offer fast and secure border processing. It is their extensive experience and unique solution of automated border control, biometrics and border management that made SITA the ideal partner.

Jennifer McDonald, Chief Executive Officer; Passport, Immigration and Citizenship Agency
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Rolling out the high-tech welcome mat at Boston Logan

Rolling out the high-tech welcome mat at Boston Logan

02 October 2015

As the number of international passengers continues to rise, it is important that we use technology to help keep Boston Logan International Airport an efficient, safe and secure gateway to the United States. We purchased and installed SITA’s APC kiosks to keep the wait times at Logan among the lowest in the country for major international airports.

Thomas P. Glynn, CEO, Massport
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Victoria Airport Authority - making an award-winning airport even better

Victoria Airport Authority - making an award-winning airport even better

13 August 2015

SITA has been an exceptional business partner. Their commitment to resolving airport management challenges and ensuring maximum availability of technology has been great. For common-use self-service (CUSS) kiosks, I would recommend SITA.

James Bogusz, Vice President, Operations & Development, Victoria Airport Authority

James Bogusz, Vice President, Operations & Development, Victoria Airport Authority
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Etihad Airways - seamless travel with BagJourney

Etihad Airways - seamless travel with BagJourney

17 July 2015

With SITA's BagJourney we can follow passengers' bags through every stage of their travels, which helps reduce mishandling and delays.

Abe Dev, Senior Technology Manager, Etihad Airways
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