Revenue Integrity
Eliminate unproductive bookings to increase revenues and decrease costs
Revenue Integrity stops the practices that contribute to revenue leakage with no capital or overhead outlay.
It challenges and/or removes unproductive bookings as soon as they are made, releasing inventory while demand is still strong, so you can resell seats.
Overview
Revenue management involves making demand forecasts and setting parameters so each unit of capacity earns optimum revenue, while revenue integrity improves the accuracy of demand forecasting.
By reducing revenue leakage (the gap between the revenue you expect from bookings and the amount you eventually collect), the quality of forecasting improves, enhancing your ability to generate additional revenue.
Revenue Integrity was designed and developed by leading experts. It is the most comprehensive airline revenue integrity solution available in the market today.
You can reduce global distribution system (GDS) costs by cancelling unproductive bookings (duplicates, passives, waitlists) prior to departure.
Benefits
Revenue Integrity provides the following benefits.
- Enhanced revenue
- Reduced costs – reduce no-shows and generate savings on global distribution system (GDS) booking fees
- Improved customer satisfaction – fewer offloads and downgrades, better access to the true available inventory of seats
- Cost-effective technology – no capital or overhead outlay required
Features
Revenue Integrity includes the following features.
Highly configurable
- Provides control over your rollout and subsequent actions, exclusions and exceptions
- Recognizes some airlines will prefer to manage different markets or customer groups in different ways (e.g., exclude premium passengers, certain sales territories or routes)
Menu of up to 12 revenue integrity processes
- Comprehensively address potential revenue leakage areas
- Configure each of the 12 processes to meet specific requirements
Integrity checks
- On passengers and passenger name records (PNRs)
- On specific bookings / segments in the PNR
- On group PNRs
- On ticket numbers and ticket rules
Duplicate searches
- Same flight
- By origin
- By destination
- Across a time span
Detailed reporting
- Choose daily, weekly or monthly
- Details all actions carried out by SITA Revenue Integrity
- Provides a proactive approach to addressing abuse by key sensitive passenger groups (e.g., VIPs or top-tier frequent flyer members)
- Offers views of the big or detailed picture of all revenue integrity issues
- Can be fed into an internal revenue integrity scorecard to assist sales
Service centre support
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