Reservations Web Services

Access the SITA Reservations host system for flexible solutions to support your customers

Adapt solutions to meet your unique and evolving requirements with a standard application programming interface that adheres to industry standards and provides consistent, reliable connectivity.

Reservations Web Services (SRWS) is an XML application programming interface for secure, direct connectivity to the SITA Reservations host, which facilitates development of custom applications.

Overview

SRWS provides direct access to data on the SITA Reservations host system for airlines that wish to deploy their own reliable, secure, robust applications.

This new interface provides:

  • Openness
  • Flexibility
  • Platform independence
  • Security
  • Performance

SRWS supports industry standard message formats and protocols so there is no dependency on proprietary messages or changes to applications.  It also improves application development time and reduces maintenance costs.

SRWS supports custom applications such as Internet booking engines, kiosks and customized reservation agent applications.  The service demonstrates SITA’s commitment to facilitating flexible solutions in support of customers’ travel distribution strategies.

Benefits

SRWS provides the following benefits.

  • Ability to easily create and modify business processes in response to market needs
  • Increased flexibility in using technology to support your business
  • Reduced development and maintenance costs
  • Increased development speed
  • Minimal (or no) impact from system changes
  • Improved security

Features

SRWS includes the following features.

  • Meets XML standards
  • Meets OTA specifications
  • Is platform independent
  • Uses existing dedicated IP or Internet-based communications
  • Facilitates development of airline distribution and passenger management solutions

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