Passenger Fastcheck
Leverage common use for airports, airlines, groundhandlers and passengers
Airports and airlines have to deal with increasing passenger numbers while working continuously to improve efficiency and drive down costs. One area where this can be done simply and effectively is the check-in process.
Passenger Fastcheck, a standard common use self-service (CUSS) application, is the smart way to handle check-in for airlines, airports and passengers.
Overview
CUSS kiosks save valuable space at the airport and result in shorter queues. Kiosks can even be placed off terminal to take the check-in activity away from the airport altogether. The key element here is common use.
Based on SITA’s common check-in engine, Passenger Fastcheck also allows customers to leverage their CUSS check-in platform easily and cost effectively to deploy self-service check-in to other touch points, such as the Internet and mobile phones.
Benefits
Passenger Fastcheck provides the following benefits:
For airports:
- Deal efficiently with increasing passenger numbers
- Improves the travel experience and customer satisfaction
- Add additional check-in capacity for a fraction of the cost of adding traditional check-in counters
- Improve facility use and efficiency compared to individual airline kiosks
- Reduces capital investment and passenger handling costs
- Free up land-side square footage to accommodate additional airlines or more retail space airside
For ground handlers:
- Provide a lower cost, complete check-in service to airline customers
- Reduce total cost of ownership (TCO) of airline customers
- Provide flexibility of resources dedicated to check-in
For airlines:
- Reduce capital investment and passenger handling costs
- Provide additional check-in capacity at a lower total cost compared with traditional desk facilities
For passengers:
- Reduce queuing time
- Deliver quicker check-in through a standard user interface
- Provide the freedom to change travel details, such as seat assignments
Features
Passenger Fastcheck includes the following features:
- Full compliance with IATA CUSS v1.0
- Runs on any CUSS platform, in either a common-use or dedicated environment
- Standard check-in functionality
- Delivers a custom branded check-in experience
- Multilingual capability
- Provide increased visibility, through alternative check-in locations
- Multi-theme branding capability (without programming changes)
- The same architecture as SITA’s PassengerWeb Check-in (enabling online check-in) and PassengerMobile Check-in (enabling check-in from a mobile phone) applications
- Provision for APIS (Advance Passenger Information System) information
- Collection and reporting of application usage statistics
- Full integration with SITA’s AirportConnect platform – which provides domain control (DNS), remote software downloads, database storage, statistics collection, central antivirus protection, and remote monitoring, diagnostics and management
- Check-in by credit card number, frequent flyer card number, ATB coupon or electronic ticket number, record locator, or passenger name and flight number
- Works for individual or group check-in, including infants in the same booking
- Allows passengers to choose or change their seats using graphical seat selection, and automatically prints boarding cards
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