Messaging Policy Assessment and Design (consultancy service)

The Messaging Policy Assessment and Design service reviews messaging policies and processes and provides new messaging policy designs.

Overview

The Messaging Policy Assessment and Design service reviews messaging policies and processes and provides new messaging policy designs.

The Messaging Policy Assessment and Design consultancy service is particularly useful for organizations:

Without messaging policies or processes, or whose current policies and processes require review and strengthening
About to go through a merger or acquisition, and needing to align policies and processes across the enterprise
Who want to upgrade or change their infrastructures
With current service management performance issues
Who need to standardize processes and provide consistent user experience
With security concerns and exposure due to lack or potential breach of policy
With compliance and regulatory concerns and issues
With messaging services that need to be covered in disaster recovery and business continuity plans (BCPs)
That have recently lost key personnel and with them, their skills and undocumented information

Benefits of Messaging Policy Assessment and Design include:

Features of Messaging Policy Assessment and Design include:

A review and refresh of current messaging policies and processes
Alignment with or the introduction of structured methodologies such as ITIL
New policy design in line with industry standards related to messaging services
Analysis from credible and experienced consultants using proven methodology

Consultants will review:

Messaging services including e-mail, IM, mobile integration, internet messaging access and SMTP
IT Service Management (ITSM) service delivery and service support processes related to messaging services.
Corporate policies related to messaging services.

1) Data gathering:

2) Analysis and design:

3) Report and present:

You will receive new or updated policies and processes, and a report comprising:

There will also be a supporting presentation and workshop to the report, and minutes for all workshops and meetings.

Once you see the benefit from this consultancy service, you may find the following services useful: