Managed Mobile Devices
Access market-leading Motorola ruggedized mobile devices - managed and serviced by SITA
As part of SITA Mobile Workforce solution, Managed Mobile Devices offer the benefits of market-leading ruggedized handheld devices without the hassles of managing the necessary support.
In partnership with Motorola, Managed Mobile Devices provide full lifecycle management of devices and accessories - from purchasing to delivery, activation, maintenance, repair, even replacement.
Ruggedized mobile devices sustain operations in the harshest environments and support many air transport industry (ATI) business applications. The devices can include advanced built-in features, such as 1D and 2D barcode reading, RFID scanners, numeric keypads, GPS, WLAN communications, color cameras and near field communications (NFC).
Overview
Despite recent technology advancements, many business processes remain static and paper-based.
ATI businesses that have changed to more automated workflows are experiencing significant benefits, but they need to ensure their devices are compatible with their business applications. Managing the lifecycle of these devices is another key with the provision of 24/7 support to ensure staff can work without interruption. SITA Managed Mobile Devices takes over this responsibility.
Managed Mobile Devices support these key processes:
- Maintenance - includes tasking and reporting
- Airline and airport operations - includes fligh management and billing
- Ramp and tarmac operations - includes aircraft turnaround, fueling, safety and catering
- Passenger operatons - includes check-in, security check and boarding
- Baggage handling - includes bag drop, sort and track
Benefits
SITA Managed Mobile Devices are perfect for any personnel, including:
- Cabin crew
- Maintenance staff
- Check-in and boarding agents
- Ground handlers
- Baggage or security staff
Managed Mobile Devices provide the following benefits.
- One-stop shop for mobile devices that can be combined with wireless connectivity and certified mobile application integration as part of the SITA Mobile Workforce solution
- Access to a wide range of devices suitable for the ATI - SITA selected best-in-class and competitively priced ruggedized devices to mobilize business processes and optimize the total cost of ownership
- Simplified hardware management - a managed services business model looks after the hardware lifecycle, from procurement, staging and supply chain to delivery of devices to customer sites
- Professional hardware support allows you to keep control of the mobility chain through SITA's dedicated Centre of Excellence
- Intuitive and easy to use devices for quick workflow adoption and minimized training costs
Features
SITA Managed Mobile Devices are provided in partnership with Motorola, a leading provider of innovative business and mission-critical communication products and services.
Managed Mobile Devices are available as standalone products or as part of the end-to-end SITA Mobile Workforce solution. Offering the best global coverage available today, SITA is one of the first companies with the full mobility portfolio of hardware, software and ubiquitous connectivity.
Managed Mobile Devices also support other SITA products, including BagManager, WorldTracer and Resource Management System (RMS).
Highlights include:
- Lower failure rate and longer lifecycle of around 5 years
- Suitable for indoor and outdoor environments, capable of withstanding harsh conditions
- Can include many advanced built-in features, including 1D and 2D bar code reading, GPS, WLAN communications, color cameras and NFC module
- Optional credit card readers, RFID scanners, other mounts and accessories
- 24/7 proactive customer support and monitoring via the Centre of Excellence within SITA Command Centres
Video
Tracy Thomas, Global Marketing Programs Manager, Motorola Inc., discusses Motorola's partnership with SITA and how it will facilitate the adoption of mobile technologies in the ATI.
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