IP End-to-End Reporting
Increased accuracy and granularity of reports for improved business decisions
IP End-to-End Reporting provides improved performance and SLA reporting for the SITA IP services IP VPN, IP VPN at Airports, DSL Select and Premier.
Overview
Network managers, help desk and support staff all need day-to-day reporting on IP services to help them manage capacity on their network requirements and troubleshoot performance and availability issues with their IP services.
IP End-to-End Reporting (or IPER – IP Enhanced Reporting) provides improved performance and service level agreement (SLA) reporting for IP VPN, IP VPN at Airports, DSL Select and Premier.
Benefits
Benefits of IP End to End Reporting:
- Helps you make informed decisions about service improvements and investments
- Reduces time to resolve issues and associated support costs
- Increases accuracy and granularity of reports for improved business decisions ie: bandwidth up/down grades
Features
IP End to End Reporting can precisely detect events that may lead to performance degradation and to identify recurring issues. Key features include:
- True end-to-end performance − true CE-CE reporting reflecting customers’ WAN traffic performance
- Shortened measurement period (from 15 minutes to five minutes)
- Provision of statistics, to make informed decisions on bandwidth sizing and bandwidth class definition, upgrades and downgrades
- Increased visibility
- Path quality for critical applications
- End-to-end service level agreements (SLAs)
- Determineswhether performance degradation is a WAN issue, leading to appropriate actions to guarantee internal SLAs
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