Business Messaging Workshop (consultancy service)

Manage business messaging compliance requirements

The Business Messaging Workshop examines an organization’s business messaging requirements in the light of in-house challenges, best practice, and the wider business messaging landscape, and provides recommended messaging solutions.

Overview

The Business Messaging Workshop examines your organization’s business messaging requirements pertaining to in-house challenges, best practices and the wider business messaging landscape, then recommends messaging solutions. These solutions may include e-mail, instant messaging (IM), mobile integration, internet messaging access and Simple Mail Transport Protocol (SMTP).

Benefits

Benefits of Business Messaging Workshop include:

  • Takes place on your premises and usually lasts four hours
  • Messaging targeted to meet your needs

Features

Features of Business Messaging Workshop include:

  • Exploring and validating messaging issues in your terms
  • Raising awareness of messaging best practices
  • Evaluating scenarios adapted to your context
  • Agreeing upon an approach to move forward with

This consultancy service examines:

  • Business and compliance requirements
  • Current challenges and compelling events
  • Messaging services including e-mail, IM, mobile integration, internet messaging access and SMTP
  • Messaging impact on the network

Workshop attendees

The following personnel should attend:

  • CEO, or at a minimum, the manager in charge of messaging services
  • Business unit representatives
  • Other IT managers
  • Lead messaging architect or support engineer
  • Messaging project team leaders (if appropriate)
  • IT finance architect

SITA attendees will include:

  • Lead messaging consultant
  • Account manager or representative
  • Other specialists (as required)

Consultancy deliverables and results

  • Synthesis of state-of-the-art messaging solutions and best practices
  • Preliminary conclusions and next steps
  • Workshop minutes

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