AirportBusiness Manager
Simplifying the management of airport business operations
Airport operators need a simple way to streamline their operations to help reduce errors, unnecessary paperwork and missed revenue opportunities.
SITA AirportBusiness Manager provides a sophisticated, easy-to-use set of back-office application modules for managing agreements and leases, property and space, and airport activity statistics and billing.
Overview
AirportBusiness Manager is a comprehensive set of application modules used to manage and maintain airport agreements and leases, property and space, airport activity statistics, and accounts receivable, as well as generate revenue billings, including, but not limited to:
- Aeronautical revenues (landing fees, remain overnight parking, ground support, etc.)
- Airline and other tenant rents
- Concession revenues
- Advertising revenues
- Rental car revenues
- Ground transportation revenues

Benefits
Over 20 customers have implemented AirportBusiness Manager and are experiencing significant benefits, such as:
- Reduced billing errors
- Faster billing cycles, leading to improved cash flow
- Enhanced strategic decision making capability
More specific benefits provided by AirportBusiness Manager:
Agreement / Lease Management
- Consolidates data sources - eliminating redundant entries and reducing errors
- Decreases chances of missed revenue opportunities
- Allows any type of rate calculation associated with a provision
Activity Statistics
- Combines with Agreement Management module to provide automated billing for tenants, allowing fewer manual steps to get bills and invoices processed and reducing billing cycles
Billing and Invoicing
- Makes complex billing processes straightforward and simple
- Reduces billing errors and improves auditing processes
- Provides a single, holistic view of expected airport revenue at any given time
Space Management
- Provides a quick map reference of available space and usage within the airport facility as well as contract provisions to support marketing, leasing, and planning functions
- Integrates with Activity Statistics module to provide key metrics, such as revenue per passenger traffic, per retail space, or revenue per tenant
- Enables fairer leasing practices by correlating prices for retail space based on actual passenger traffic
Features
AirportBusiness Manager's integrated modules include the following features:
- Manage all airport agreements whether revenue or non-revenue
- Track and manage airport contact information
- Alert airport managers of critical events requiring their attention
- Store documents and images for easy access and reference
- Track and tabulate a wide range of aeronautical and non-aeronautical activity
- Calculate fixed and variable aeronautical and non-aeronautical service charges
- Generate and validate invoices for all revenue activities
- Catalogue and map airport space and facilities
The AirportBusiness Manager main modules are:
- Agreement Management
- Airport Activity Statistics
- Customer Billing and Invoicing
- Property and Space Management
- Accounts Receivable
Powered by GCR & Associates, AirportBusiness Manager is available to airports worldwide and can be used either standalone or as a fully integrated component of SITA's Airport Management Solutions, which includes:
- AirportCentral
- Resource Management System
- AirportPassenger Communication
Video
Watch the AirportBusiness Manager video to learn more about the application.

