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SITA self-service technology fast tracks immigration at Naples airport
Location: Naples, Italy
19 January 2016

More than 2,000 passengers per day processed at the airport’s ABCGates

Naples International Airport is offering passengers from the European Union who hold a biometric passport, a fast track through the airport with the introduction of self-service immigration control technology from air transport IT specialist, SITA. 

Using world-leading facial recognition technology to confirm that the passenger is the passport holder, SITA's iBorders BorderAutomation ABCGates provide a smooth “walk-through” experience. The Automated Border Control Gates (ABCGates) confirm that the passenger has an authentic, valid passport and is authorized to enter the country while fingerprint verification is also provided to further enhance security when required.

With an average processing time of only 20 seconds, this process enables eligible passengers to use self-service facilities to reduce wait times and optimize passenger flow through the airport. The ABCGates (departures and arrivals) allows more than 2,000 passengers a day to clear immigration at the airport using this latest technology.

Alessandro Fidato, Director of Infrastructure & Operations at Naples International Airport said: “The new technology has helped improve the passenger experience at Naples Airport by speeding them through immigration while ensuring that we meet the highest security standards at Italy’s borders. The ABCGates are really a win-win technology for airports.”

Dave Bakker, SITA President, Europe, said: “We continue to work with airlines, airports and government agencies around the globe to provide the best-in-class self-service border technology. Through the use of biometrics, we are able to enhance the passenger experience by providing a swift passage through immigration while adhering to the highest possible security standards.”

SITA is a world leader in providing border control technology with about 30 governments globally using SITA's iBorders systems and capabilities to keep their borders secure and transform their border security operations.

Giuseppe Musto, Head of Innovation & Automation at Naples International Airport said: “We have introduced another step in the passenger journey at Naples Airport, with a focus on quality and in accordance with the recent regulatory evolution in Italy.” 

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