Industry surveys & reports
SITA undertakes several air transport industry information technology (IT) surveys. These are respected sources for industry benchmarks and trends.
AIRCOM Industry Report vol. 15 Q3 2009
A perspective on the global market based on our unique position at the crossroads of several industries.
Airline IT Trends Survey 2010
The IT spend outlook for 2011 among airlines is positive, with a clear sign of rising business confidence globally.
Airport IT Trends Survey 2009
For the third successive year, passenger processing and services are the highest priority investment.
Baggage Report 2010
For the second consecutive year, the number of mishandled bags fell worldwide.
Global Airline IT Security Survey 2009
Despite the global recession, the survey found an encouraging level of spending on IT security.
Passenger Self-Service Survey 2009
A valuable tool for gauging subtle - and not so subtle - shifts in the habits of air passengers