Beacon technology has been hailed as a game-changer in retail. It uses Bluetooth to trigger the display of information on phones and tablets that is relevant to the specific location and context of the user. But will beacons be used at the world's airports?
SITA has developed a common beacon registry and is working with the industry to define standards for deploying and using beacons with maximum interoperability. With beacons, passengers receive location-relevant information on their mobile devices.
The recently announced trial with Hong Kong International Airport the emphasis in on improving the passenger experience so we are using best-in-class interactive maps to guide passengers along typical pathways between public transport points, check-in counters, immigration, Automated People Mover, boarding/arrival gates and baggage claim areas.