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IATA Passenger Experience Workshop Africa

SITA participating

Visit IATA event webpage


IATA is organizing a series of Regional Workshops to raise awareness on StB’s Passenger Experience program. During these workshops, IATA experts will cover all aspects of the program with a special focus on how to implement these initiatives and concentrate on local constraints within the region.

Case studies from industry stakeholders (airlines, airports or governments) will be presented during the event.

At the Africa workshop taking place in Kenya, SITA’s Sam Munda will be talking about ‘Passenger Experience in the Common Use environment’.

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