SITA Command Centres
A one-stop shop delivering exceptional support
Resolving problems before they impact service is crucial, but it can only happen through proactive management of infrastructure and services via high-tech facilities that use best practices, standards and the latest technology. The two SITA Command Centres (SCCs) offer just that. They identify performance issues and resolve them before they affect your service, allowing you to get one step closer to zero downtime.
SITA is the only air transport communications and IT solutions company fully dedicated to providing you with consistent, responsive service that delivers 24/7/365 global operational support. Our single, unified team and multilingual customer service consists of ATI technical experts who have the knowledge, skills and resources to resolve problems, provide services and offer you needed support.
The SITA Command Centres deliver:
- Global 24/7/365 support for all ATI products and applications supported by SITA
- Improved service availability and reliability through continuous monitoring and troubleshooting
- Holistic approach to customer service through a full view of each customer account
- Command Centre capabilities with a rich set of differentiated service offerings
SITA Data Centres
Find out how SITA’s Next Generation Data Centres takes IT reliability to new heights.
SITA service management
Because reliable and guaranteed levels of service management are essential to your business, we align our business with the success of yours.
Unified operational capabilities
SITA eliminates the burden of managing multiple vendors and provides you with a single point of contact and full support for all SITA networks, applications, and solutions.