What We Do

SITA is unique in its ability to provide integrated information and communication technology (ICT) services to the air transport industry

SITA works closely with the air transport community. Not only with our members and customers, but also with the many associations, councils and committees that represent the community across the world. These groups come together with common interests and work to address common requirements and problems.

We are owned by SITA members who are part of the air transport community.

SITA strategy

All our initiatives aim to ensure interoperability and the cost effective use of technologies.

And by providing the innovative and community-focused solutions that offer the industry greater cost effectiveness, SITA is helping to drive and shape industry standards.

In short, SITA’s strategic objectives are to:

Reduce costs for the air transport industry
Help the air transport industry improve the passenger experience
Confirm SITA’s position as the industry's preferred provider of network solutions
Serve the interests of the air transport industry

Communication services

SITA delivers innovative community solutions and value-added services over the world's most extensive communications network.

We have been the network supplier of choice to the air transport industry since 1949. We continue to deliver reliable, competitive network services in partnership with Orange Business Services (formerly Equant) and others.

Our strategic areas of focus include the provision of:

communications services integration
professional services
communications hubs at airports
convergence and voice services
communications outsourcing
“IP Everywhere” (Internet Protocol services)

SITA offers a full portfolio of managed data and voice network services to meet the needs of the air transport industry, through access to a single seamless network.

Our services include:

IP and High Speed, for intranet and extranets
Internet, security and integration, for optimal use of the Internet
Professional Services, to optimize customers' network solutions

More about SITA communication services

IT applications

SITA is the world's leading provider of air transport-focused IT applications and desktop infrastructures.

We offer:

an integrated portfolio of airport solutions
services for air-to-ground / in-flight communications and operations
flight operations
passenger and travel solutions
immigration and border control solutions
cargo solutions
web services for application access and integration (including middleware)
desktop / IT infrastructure solutions
consulting solutions

More about SITA IT applications